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Safety National · 8 hours ago

Technical Services Coordinator

St Louis, MO

Full-time

Hybrid

New Grad, Entry Level

$44K/yr - $58K/yr

Safety National is a leading specialty insurance and reinsurance provider, dedicated to building careers with purpose. As a Technical Services Coordinator, you will provide technical support and documentation for policy administration systems while acting as a liaison between business users and the IT department.

Financial ServicesInsurance

Comp. & Benefits

No H1B

Responsibilities

Assist in providing technical support and user process documentation for our policy administration systems and supporting software

Act as a liaison between business users and the IT department to ensure our applications meet business needs

Manage technical issues reported by users

Participate in User Acceptance Testing for system enhancements

Help maintain departmental documentation

Qualification

Technical supportUser Acceptance TestingMicrosoft Office SuiteBusiness systems supportProfessionalismCommunication skills

Required

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview

Strong written and oral communication skills

Proficiency in Microsoft Office Suite at an intermediate level

Experience developing and executing test cases based on system specs and documentation