Unitary Foundation ยท 3 months ago
Machine Learning Engineer - Customer Solutions
United States
Full-time
Remote
Mid LevelUnitary Fund is a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. They are seeking a Machine Learning Engineer to build and deliver innovative AI products, transforming manual processes into automated solutions for customers. The role involves collaborating with customers, designing Virtual Agents, and contributing to the development of the Virtual Agent platform while ensuring high standards of AI service performance.
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Responsibilities
Collaborate with customers to thoroughly understand their workflows, then design and build Virtual Agents that automate their processes
Contribute to the development of our Virtual Agent development platform that scales with our product strategy
Ensure our AI services maintain high standards of reliability, observability, availability, and performance
Participate in our machine learning community to influence how we implement machine learning and computer vision technologies, shaping Unitary's future
Take ownership of customer outcomes with the autonomy to make decisions that surprise and delight our customers
Contribute full-stack development including software engineering, DevOps, and MLOps, along with light task and project management to ensure your AI solutions deliver maximum value
Qualification
Required
Software expertise and machine learning knowledge
Technical and analytical skills to understand customer challenges
Ability to collaborate with customers to understand their workflows
Experience in designing and building Virtual Agents
Experience in developing AI products
Knowledge of machine learning and computer vision technologies
Ability to ensure high standards of reliability, observability, availability, and performance for AI services
Experience in full-stack development including software engineering, DevOps, and MLOps
Ability to take ownership of customer outcomes and make decisions
Experience in light task and project management
Company
Unitary Foundation
The Unitary Foundation is a non-profit, helping create a quantum technology ecosystem that benefits the most people.
Founded in 2018
11-50 employees
H1B Sponsorship
Unitary Foundation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageLeadership Team
Nathan Shammah
Chief Technology Officer
William Zeng
Founder, President
Company data provided by crunchbase