Crossroads Automotive Group Inc. ยท 4 months ago
Automotive Internet Sales Coordinator
Crossroads Automotive Group Inc. is seeking an Automotive Internet Sales Coordinator to serve as the essential communications link between clients and the dealership. The role involves managing sales calls, monitoring leads, overseeing website inventory, and handling social media management.
Automotive
Responsibilities
Act as the essential communications link between the client and the dealership
Receive inbound and make outbound sales calls
Monitor leads for all departments and ensure that they have been answered within a timely manner (20-minutes for first response)
Monitor and verify website inventory is being properly merchandised on individual websites as well on other lead provider websites (Autotrader, Cars.com, Craigslist)
Social Media Management, Monitor your stores posting on Facebook and Twitter, Post common articles utilizing Hoot Suite
Provide monthly campaign reporting for the marketing campaigns
Point of contact for CRM tool and educate personnel on how to enter new employees into the system
Qualification
Required
Automotive BDC experience preferred
This position will require day/evening and Saturday flexibility
Intermediate internet and computer skills needed
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
Keyboard skills and proficiency in Word and Excel
Benefits
Flexible scheduling options
Paid time off
Competitive benefits package (to include medical, dental, vision, disability, life insurance)
Competitive pay plans
Immediate on-the-job training with department leads
Family oriented company, always closed on Sundays