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KeHE Distributors · 2 days ago

Collections Specialist (Accounts Receivable)

Naperville, IL

Full-time

Onsite

Entry Level

$15.72/hr - $26.50/hr

1+ years exp

KeHE Distributors is a natural, organic, specialty and fresh food distributor committed to good living, good food, and good service. The Collections Specialist is responsible for monitoring customer receivables, resolving outstanding balances, and achieving team productivity goals.

AgricultureConsumer GoodsFood and BeverageHealth CareLifestyleRetail

Responsibilities

Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis

Establish or maintain account reconciliations using an analytical approach and present effectively

Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment

Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns

Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups

Accomplish monthly team productivity goals and currency objectives

Other duties and projects as assigned

Qualification

Microsoft ExcelAccounts ReceivableCustomer ServiceGeneral Accounting PrinciplesAnalytical SkillsCommunication SkillsCollaboration

Required

Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables

Ability to coordinate and prioritize a high volume of work and meet pressing time requirements

Requires broad conceptual judgment, initiative, and ability to deal with complex A/R aging

Must perform all functions in a self-driven manner with a positive and customer service focused attitude

Ability to interact with a diverse group of individuals and contribute to a collaborative work environment

Knowledge of collection procedures, policies and standards are essential

Knowledge of General Accounting Principles and the ability to analyze and interpret financial data

Ability to communicate effectively both verbally and written

High school diploma or general education degree (GED) required

At least 1 year of experience in accounts receivable/accounts payable required