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DBSI Services · 4 months ago

Triage Engineer- Telecommunication Industry

Philadelphia, PA 19019

Full-time

Onsite

Mid, Senior Level

$90K/yr - $95K/yr

5+ years exp

DBSI Services is a rapidly growing staffing agency specializing in various industries. They are seeking a Triage Engineer to ensure high-quality software releases, oversee the release lifecycle, and collaborate with development and QA teams.

ConsultingRecruitingStaffing Agency

Growth Opportunities

Responsibilities

Ensuring timely and high-quality software releases across various devices

Overseeing the entire release lifecycle, including deployment, triage, mitigation, and tool development

Collaborating with development and QA teams for smooth release operations

Evaluating and implementing new tools, plugins, etc., to enhance the software release and triage process

Identifying and managing risks that could impact release scope, schedule, or quality

Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis

Developing techniques and solutions to proactively identify and address system issues

Analyzing vast amounts of monitoring data (system logs, performance metrics, error rates) to detect patterns and anomalies

Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes

Utilizing data from various sources (error logs, performance metrics, user feedback) for root cause identification

Designing and enhancing operational tools to improve system performance

Analyzing data to provide valuable insights and support decision-making

Utilizing AWS technologies (S3, Athena, QuickSight) for data management and visualization

Leading teams, mentoring colleagues, and effectively communicating technical insights to stakeholders

Qualification

C/C++LinuxAWSDefect Tracking ToolsSCM ToolsScripting LanguagesEmbedded SystemsMonitoring SystemsContinuous IntegrationNetworking KnowledgeTechnical LeadershipMentoringCommunication Skills