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Builders FirstSource · 1 day ago

Inside Counter Sales Inside Sales

Anchorage, AK

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Builders FirstSource is the largest supplier of building products in the U.S., providing an integrated homebuilding solution. The Inside Counter Sales role focuses on delivering exceptional customer service to retail clients, assisting them with product inquiries, sales, and order management.

Building MaterialManufacturingReal Estate

Responsibilities

Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices

Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.)

Enters orders into system and schedules delivery of products

Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals

Participates in coordinating and conducting customer workshops

Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution

Assists with store housekeeping, signage, stocking, inventory control, and other related activities

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures

Other duties may be assigned

Qualification

Sales techniquesCustomer service skillsProduct knowledgeMicrosoft Office SuiteERP programDetail orientationMaterial handling equipmentVerbal communicationWritten communication