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CACI International Inc · 4 months ago

Network Management Systems (NMS) ServiceNow Developer

Sterling, VA

Full-time

Onsite

Senior Level, Lead/Staff

$121K/yr - $266K/yr

10+ years exp

CACI International Inc is seeking a talented ServiceNow Developer to join their team. In this role, you will utilize your expertise in ServiceNow development to build and maintain custom applications, workflows, and integrations on the ServiceNow platform, while collaborating with cross-functional teams to deliver high-quality solutions that meet business needs.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design, develop, and enhance request fulfillment workflows to streamline and automate the lifecycle of service requests

Work closely with business users to define and implement efficient request fulfillment processes, ensuring smooth and effective service delivery

Integrate ServiceNow with network management systems (e.g., Riverbed, SolarWinds, Network Node Manager), ensuring real-time data flow and automated incident responses

Automate and manage CMDB (Configuration Management Database) processes, including the discovery, import, and maintenance of configuration items (CIs) and their relationships

Troubleshoot and resolve issues related to integrations between ServiceNow, network management systems, and the CMDB

Collaborate with cross-functional teams to gather requirements for custom applications, integrations, and workflows that optimize network management, service requests, and configuration data

Create and optimize integrations between ServiceNow and various Network Management Systems

Develop scripts and workflows to automate network management tasks within ServiceNow

Develop and maintain documentation for ServiceNow applications and integrations

Participate in ServiceNow upgrades and ensure compatibility with NMS integrations

Provide technical guidance and mentorship to junior developers

Stay current with ServiceNow platform updates and new features relevant to NMS

Qualification

ServiceNow developmentJavaScriptServiceNow certificationsAgile developmentCMDB managementNetwork Management SystemsCommunication skillsProblem-solving skillsCollaboration skills

Required

Bachelor's degree in Technical field or equivalent work experience

10+ years of related work experience

TS/SCI with Poly required

ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)

Strong knowledge of JavaScript, AngularJS, and web services (REST, SOAP)

Experience with ServiceNow modules including CMDB, ITSM, and Discovery

Experience in developing custom applications and integrations in ServiceNow

Knowledge of database design and management within ServiceNow

Strong troubleshooting, problem-solving and analytical skills

Excellent communication and collaboration abilities

Experience with Agile development methodologies

Preferred

ServiceNow Certified Implementation Specialist - ITSM

Experience with other ITSM platforms and NMS tools

Familiarity with network protocols, technologies, and common NMS platforms

Knowledge of ITIL processes and best practices

Familiarity with scripting languages commonly used in network automation (e.g., Python, NodeJS, Perl)

Experience with performance analytics and reporting in ServiceNow

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees