Corporate Tools ยท 3 months ago
Senior UX Conversion Specialist
Corporate Tools is seeking a Senior UX Conversion Specialist who is passionate about analyzing user behavior and improving conversion rates. This role involves using data and behavioral psychology to optimize user flows, conducting A/B tests, and collaborating with cross-functional teams to enhance the product experience.
Customer ServiceLogisticsSoftware
Responsibilities
Analyze user behavior data to identify friction points in account creation, sign-up, and product purchase flows
Use behavioral psychology, cognitive load theory, and data insights to recommend changes that drive conversions
Design and run A/B tests, multivariate tests, and experiments to optimize sign-up and purchase funnels
Dive deep into analytics tools (e.g., Google Analytics, Mixpanel, or Amplitude) to track metrics like conversion rates, bounce rates, churn, and customer lifetime value
Collaborate with product managers, engineers, and marketers to translate data insights into actionable improvements across web and mobile
Identify high-level patterns in user behavior to inform scalable strategies for improving sign-ups and purchases
Delegate visual design tasks to UI/UX designers while focusing on data-driven recommendations for flow optimization
Ensure recommendations prioritize accessibility, speed, and simplicity to reduce user friction
Relentlessly find steps to simplify, optimize, or eliminate in user flows. We love deleting stuff
Qualification
Required
5+ years of experience in UX analysis, product analytics, or a related role with a focus on conversion optimization
Deep understanding of why users abandon carts, quit sign-ups, or hesitate at checkout (and at least one strong opinion about CAPTCHA)
Proven track record of using data to improve conversion rates, with a portfolio or case studies showing measurable impact
Proficiency in analytics tools (e.g., Google Analytics, Mixpanel, Amplitude, or similar) and A/B testing platforms (e.g., Optimizely, VWO)
Low ego, high curiosity, and a willingness to test bold ideas to see what drives results
Ability to communicate data insights clearly to developers, marketers, and stakeholders without jargon overload
Preferred
You've read Thinking, Fast and Slow and actually understood it
You've worked in fintech, health tech, or industries where users hate friction and love seamless experiences
Benefits
100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference
Trail Mix Bar --- oh yeah