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Osceola Heritage Park · 3 months ago

Assistant Box Office Manager/Capital Coordinator

Kissimmee, FL

Full-time

Onsite

Entry, Mid Level

1+ years exp

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Assistant Box Office Manager and Capital Coordinator. The primary responsibilities include assisting with box office management and handling all aspects of capital for Osceola Heritage Park.

Entertainment

Responsibilities

Assist the Assistant Director of Ticketing Services with all box office functions

Manage the box office when the Assistant Director of Ticketing Services is out and for smaller events

Communicate effectively and positively with promoters, facility personnel, ticketing company, suiteholders, and patrons as needed. Solve problems and provide excellent customer service

Assist with building and modifying all ticketed events. Maintain accurate inventory of all tickets distributed and available for sale

Monitor daily ticket sales for all upcoming events and communicate information to facility management and promoter as needed

With the Assistant Director of Ticketing Services, manage box office cash, document all vault transactions, and make deposits

Maintain files for each event including holds, comp tickets, audits, etc

Assist with supervising the ticket sellers in accordance with venue’s human resource policies and applicable laws. Ensure proper cash management and PCI compliance rules are followed

Sell tickets as needed

Prepare and submit box office statements for settlements as needed and daily reports of business transactions to the finance department

Assist with the distribution of tickets to suiteholders

Assist the Assistant Director of Ticketing Services with management of Food & Beverage Vault upon request, assisting the vault clerks as needed

Coordinate the budget requests for items to be purchased directly by the County including CIP, capital, and major building repairs

Serve as liaison with Osceola County regarding capital and other major purchases. Ensure all related correspondence from the County is addressed, emails returned timely, answers provided, etc

Assist the County with the purchase of all capital and major expenditures, following the County’s guidelines. Draft RFPs, write specifications, and gather quotes as appropriate

Track the progress of all County purchases for OHP, notify the County and end users when items are received or if orders are delayed

Establish & lead regular internal meetings with department heads and others as needed regarding the progress of capital purchases

Attend quarterly meetings with the County regarding purchases. Prepare for the meetings, document the discussions, and follow up as needed

Serve as internal custodian for capital items. Manage the annual capital inventory process, documenting the existence and location of every capital item. Oversee assistance from team members. Maintain capital inventory spreadsheets. Ensure new purchases are tagged. Manage the disposition of assets

All other duties and responsibilities as assigned