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Chase · 3 months ago

Associate I - ETF Basket Operations

70 Fargo St, Boston, MA, 02210, US

Full-time

Onsite

Entry Level

$76K/yr - $106K/yr

1+ years exp

JPMorganChase is seeking a Fund Services Associate I to enhance fund servicing operations by collaborating with various teams. The role focuses on managing client queries related to ETF Basket Valuations and implementing process improvements to ensure efficiency and compliance in fund servicing.

BankingFinancial Services

Responsibilities

Manage all client queries in relation to ETF Basket Valuations

Participate in industry working groups and initiatives

Stay updated on developments in the broader ETF ecosystem

Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries

Develop new ways to enhance our operating model and work directly with tech teams to implement risk-reducing processes

Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures

Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations

Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders

Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform

Qualification

Fund servicing operationsProcess improvementsETF Basket operationsAdvanced Excel skillsAnalytical skillsCustomer service skillsEmotional intelligenceTime managementOrganizational skillsResults-oriented

Required

Demonstrated expertise in fund servicing operations, with at least one plus year of experience focusing on basket operations or fund accounting, evidenced by successful execution of related tasks and responsibilities

Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting

Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment

Proven ability to apply active listening and questioning techniques to understand and address client needs effectively

Strong managerial skills

Strong analytical, prioritization, organizational, and time management skills

Ability to be effective in a global operating environment and a matrix management organization

Ability to build and maintain effective working relationships with clients and counterparties

Excellent customer service skills with attention to detail

Results-oriented; ability to create and sustain a target-guided environment