Highway Patrol Dispatcher jobs in United States
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Ohio Department of Public Safety ยท 6 months ago

Highway Patrol Dispatcher

The Ohio Department of Public Safety is dedicated to ensuring the safety and wellbeing of all citizens in Ohio. They are seeking a Highway Patrol Dispatcher who will be responsible for managing communications and dispatching law enforcement and state agencies effectively. The role involves operating communication systems, responding to public inquiries, and maintaining accurate records.

GovernmentLaw EnforcementProfessional Services

Responsibilities

Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security
Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages
Interprets messages received & routes the information to the appropriate person
Maintains radio log
Prepares & types reports and correspondence
Maintains proper files for correspondence and reports
Receives and records telephone calls
Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI)
Provides information &/or directions
Greets and assists visitors to the patrol facility
Provides liaison services to the area communities & to the other public service agencies
Performs other related duties as required

Qualification

Computer Aided Dispatch (CAD)Law Enforcement Automated Data System (LEADS)Public RelationsCustomer ServiceAdaptabilityAttention to DetailCustomer Focus

Required

High school diploma or GED equivalent
reading, writing & speaking English
1 course or 3 mos. exp. in typing, operating a personal computer & word processing
1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations
Or equivalent of Minimum Class Qualifications For Employment noted above

Preferred

Knowledge of law enforcement procedures
6 mos. exp. in public relations
12 mos. exp. in operation of computer
Valid Ohio Class 'D' Driver License

Company

Ohio Department of Public Safety

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Ohio Department of Public Safety is a law enforcement agency that focuses on public protection and injury reduction for citizens.

Funding

Current Stage
Late Stage

Leadership Team

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Matthew Martin
Chief Financial Officer
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Ben Kimmel
Deputy Director, Chief Legislative Officer
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