PayPal · 1 day ago
Head of Venmo, AI Personalization
San Jose, CA
Full-time
Hybrid
Director/Executive
$188K/yr - $324K/yr
12+ years expPayPal is a global leader in commerce and is seeking a builder-leader to define the future of AI for Venmo. This role involves owning a roadmap for AI initiatives, leading the development of machine learning models, and collaborating with senior executives to scale a world-class team.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Define and drive the strategic vision for machine learning initiatives within the team
Lead the development and optimization of machine learning models
Oversee the preprocessing and analysis of large datasets
Deploy and maintain ML solutions in production environments
Collaborate with cross-functional teams to integrate ML models into products and services
Monitor and evaluate the performance of deployed models, making necessary adjustments
Mentor and guide junior engineers and data scientists
Ensure adherence to best practices and industry standards in ML development
Set strategy & vision: Define and drive Venmo’s AI roadmap across personalization, recommendations, feed relevance, search and agentic user/merchant workflows
Build LLM Agents: Architect LLM applications with retrieval-augmented generation (RAG), tool/function calling, and multi-agent orchestration to power commerce use cases
Advance ranking & RecSys: Lead development of large-scale recommender systems and feed ranking using transformers and deep learning
Ship to production: Own the lifecycle—feature engineering, training, offline eval, deployment and monitoring
Lead & grow talent: Mentor senior ICs. foster a high-bar, inclusive, execution-oriented culture
Partner broadly: Work with Product, Design, Venmo engineering teams to integrate AI across the Venmo app
Communicate impact: Translate complex concepts into crisp narratives; influence senior stakeholders with data-backed decisions
Qualification
Required
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
Previous management experience
8+ years relevant experience (or equivalent) with a Graduate degree; previous management experience leading AI/ML teams
Preferred
Define and drive Venmo's AI roadmap across personalization, recommendations, feed relevance, search and agentic user/merchant workflows
Architect LLM applications with retrieval-augmented generation (RAG), tool/function calling, and multi-agent orchestration to power commerce use cases
Lead development of large-scale recommender systems and feed ranking using transformers and deep learning
Own the lifecycle—feature engineering, training, offline eval, deployment and monitoring
Mentor senior ICs. foster a high-bar, inclusive, execution-oriented culture
Work with Product, Design, Venmo engineering teams to integrate AI across the Venmo app
Translate complex concepts into crisp narratives; influence senior stakeholders with data-backed decisions
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Annual performance bonus (or other incentive compensation, as applicable)
Equity
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase