Five9 · 2 hours ago
Senior DevOps Engineer
United States
Full-time
Remote
Senior Level
$92K/yr - $220K/yr
7+ years expFive9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Senior DevOps Engineer will lead the lifecycle of both Kubernetes and OpenStack platforms, ensuring scalable, secure, and observable foundations that support mission-critical workloads.
Call CenterCustomer ServiceEnterprise SoftwareSaaSSales
Responsibilities
Kubernetes (Rancher RKE2/K3s): Designing and maintaining bare-metal clusters with GitOps-driven automation (Fleet, Argo CD, Terraform, Helm), optimized for performance and secured with RBAC, network policies, and compliance guardrails
OpenStack: Designing, automating, and operating multi-tenant clusters across Nova, Neutron, Octavia, Manila, Cinder, Ironic, and Glance, ensuring performance, tenant isolation, and lifecycle automation
Cross-Platform Integration: Enabling interoperability (e.g., Magnum, storage backends, network overlays) and shared observability stacks (Prometheus, Grafana, Loki/EFK)
SRE Principles: Applying uniform practices across both stacks for capacity planning, high availability, resilience, incident response, and continuous improvement
Qualification
Required
7+ years in infrastructure, platform, or SRE engineering roles
Certified Kubernetes Administrator (CKA)
Hands-on mastery of both OpenStack and Rancher Kubernetes in production, with focus on automation, lifecycle management, and high availability
Proficiency with Terraform, Ansible, Helm, Argo CD, and scripting in Python/Go/Bash
Deep understanding of Linux internals and system performance
Proven application of SRE practices in high-stakes, always-on environments
Strong experience with observability platforms (Prometheus, Grafana, Loki/ELK/EFK)
Preferred
Kubernetes: Rancher add-ons (Fleet, Longhorn, CIS Scanning), security hardening (CKA/CKS)
Advanced networking and scheduling: VXLAN, BGP, NIC offload, NUMA-aware scheduling, SR-IOV, and PCI passthrough
OpenStack: Magnum integration, Tempest/Rally for upgrades and validation
Compliance: PCI, FedRAMP, SOC2, FIPS, CIS, NIST standards
Upstream contributions to OpenStack or Kubernetes projects
Benefits
Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
1001-5000 employees
H1B Sponsorship
Five9 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (15)
2023 (13)
2022 (20)
2021 (15)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty LendingSapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2014-04-04IPO
2014-03-10Debt Financing· $30M
Leadership Team
Jonathan Rosenberg
CTO and Head of AI
Jim Alexander
VP, PMO and Quality Engineering
Recent News
2025-12-19
thefly.com
2025-12-18
2025-12-17
Company data provided by crunchbase