Upstate Medical University ยท 4 months ago
Senior Administrative Specialist - Plastic Surgery
Syracuse-Auburn Area
Full-time
Onsite
Mid, Senior Level
$20.48/hr - $34.22/hr
5+ years expUpstate Medical University is seeking a Senior Administrative Specialist for their Plastic Surgery department. The role involves coordinating surgical cases, managing patient scheduling, and ensuring all necessary documentation and authorizations are in place for procedures.
EducationMarket ResearchMedical
Responsibilities
Coordinating OR Surgical Cases for Plastic Surgery Surgeons
Schedules into EPIC any procedures which will occur at University Hospital. Coordinates requires Pre-Admission Testing and Anesthesia linked appointments
Works in conjunction with billing office to ensure that appropriate referrals or authorizations have been obtained and documentation completed via EPIC
Obtains authorization for clinic procedures, insurance verification, maintains referrals work queue and EPIC depot
Scheduling outpatient procedures, such as: CT, X-rays
Responsible for live scheduling patients for surgery while at clinic consults. Provides patient all preparation documentation including bowel prep instructions, anesthesia instructions, medication instructions, and pre and post op, pretesting, and telemedicine appointment details
Answers the telephone, taking accurate messages, transferring calls to appropriate staff or handles certain calls that are appropriate
Maintain provider schedules and adjusting templates when needed
Assists with scheduling follow up appointments in the outpatient practice as requested by the procedure practice
Responsible for chart preparation in EMR system. Reviews the patient orders and makes sure that all pertinent information is available for the provider prior to patient's surgery. (e.g. requests missing test results or clearance notes are sent to our office prior to surgery)
Access to PACS System and HealtheConnections
Responsible for sending written correspondence for procedure appointment changes
Schedules outside services as requested by the physician for the patient (Medicaid cab, interpreter services, etc.)
Responsible for review of the procedural schedule to make sure that the schedule is appropriate regarding the time allotted for each procedure to decrease patient 'wait time' and utilize the physician's time efficiently
Responsible for assisting with processing all procedural schedule changes and communicating with physicians regarding schedules
Responsible for all documentation for reimbursement payments to grants, divisions, department
Responsible for itineraries and guidance for speakers attending Grand Rounds and M&M education conferences
Responsible for arranging travel and accommodations for surgeon travel to conferences, education meetings, etc
Responsible for correlating all meetings on Outlook calendars for surgeon
Communication with clinic and administrative assistants to create a professional and balanced schedule for the surgeon
Responsible for correlating Self-Pay Cosmetic surgeries for Plastic Surgery including arranging communication with billing
Qualification
Required
Associates Degree or pertinent college level courses and five years experience in medical field
Will consider equivalent combination of education and experience
Benefits
Health, dental and vision insurance
Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
Tuition reimbursement
Generous paid time off, including vacation and personal time
Paid sick leave
Holidays and floating holidays
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
Company data provided by crunchbase