GetInsured ยท 3 months ago
Senior Engineer, BizOps
Mountain View, CA
Full-time
Onsite
Senior Level
5+ years expGetInsured is a market leading company transforming government IT infrastructures with their innovative SaaS and AI technology. As a Senior BizOps Engineer, you will manage critical operational processes, leveraging technical expertise and process management to drive efficiency and ensure flawless execution.
Health CareHealth InsuranceInsuranceSaaSSoftware
No H1B
Responsibilities
Take full ownership of our complex operational processes, from initial planning and scheduling to final execution. Lead cross-functional coordination and serve as the central point of contact for internal (Development, QA, Product) and external stakeholders
Develop, maintain, and enhance tools and scripts using SQL, shell, and Python to automate data checks, environment configurations, and other manual steps within operational runbooks
Own and maintain all process documentation, including runbooks, playscripts, and timeline templates, ensuring they are accurate, up-to-date, and easy for the team to follow
Proactively monitor the execution of operational runs in real-time, troubleshoot issues as they arise, and provide technical support to internal and external teams
Perform comprehensive data analysis and generate reports to evaluate process performance, identify bottlenecks, and inform strategic decisions for process improvement
Develop tools and utilities to automate various aspects of our operational processes. These can range from simple data checks (in SQL) to significant Jenkins jobs and complex analysis & reporting tools
Manage and coordinate the execution of the operational processes with internal and external teams
Communicate regular updates internally and externally
Drive continuous improvements of the operational processes through a combination of retrospectives, analysis, automation and corrective procedures
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
5+ years of experience in a technical operations, QA, DevOps, or similar role
Proficiency in SQL, with experience in complex queries and data manipulation
Strong scripting skills (e.g. Python / shell) for automation and tool development
Experience with a modern database (e.g., PostgreSQL, Oracle)
Excellent analytical and problem-solving abilities and a proactive approach to identifying and resolving issues
Outstanding verbal and written communication and interpersonal skills, with the ability to coordinate with diverse teams
Preferred
Demonstrated experience managing complex, multi-step processes with numerous dependencies
Familiarity with project management methodologies or tools (e.g., Jira, Asana)
Experience with monitoring and alerting tools (e.g., Splunk, Grafana)
Prior experience in a customer-facing or customer-support role
Benefits
Health, Dental, Life, Disability, and Vision insurance
Healthcare spending or reimbursement accounts (HSA/FSA)
Retirement benefits (401k)
Paid time off
Education assistance or tuition reimbursement-
Employee discounts for Gym memberships & commuting/travel assistance
Company
GetInsured
Leading provider of SaaS-based exchanges for state-based health insurance marketplaces. It is a sub-organization of Vimo.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-28Series Unknown
Leadership Team
S
Sanjeev Jorapur
Senior Vice President Of Engineering & Operations
Recent News
2025-10-09
Company data provided by crunchbase