Saratoga Hospital · 5 months ago
Lab Support Specialist II
Saratoga Springs, NY
Part-time
Onsite
New Grad, Entry Level
$18.22/hr - $28.27/hr
0+ years expSaratoga Hospital is known for its high-quality, compassionate care and commitment to community health. They are seeking a Lab Support Specialist II to provide essential laboratory services, including patient registration, specimen collection, and billing, while ensuring excellent patient care and collaboration within a fast-paced healthcare environment.
Health CareHospitalMedicalService Industry
Responsibilities
Delegates and oversees day to day activities in the absence of the department leader, related to laboratory support services maintaining effective operations
Maintains inventory control/documentation, including weekly ordering, as well as preventing shortages, overstocked items and expired materials
Registers patient scripts collecting demographic and insurance information to ensure proper billing to all parties, as well as inputs acceptable and accurate diagnosis codes for all registrations
Coordinates and schedules phlebotomy services for all outpatient location, including homedraw services using the hospital computer system
Performs requisition functions including obtaining scanned requisitions, accurately ordering laboratory tests in the Meditech system, as well as investigating esoteric test orders to determine proper test and specimen requirements, making certain that laboratory test orders are compliant with regulatory agency requirements
Serves as the primary laboratory contact staff communicating with patients, physician offices, floor staff, as well as reference laboratories through telephone, fax and electronic routes following hospital policies pertaining to HIPAA compliance
Recognizes specific patient requirements relating to choice of appropriate collection equipment, verbal and non-verbal communications. Assesses patient condition associated with adverse reactions to specimen collections, in addition to determining when these reactions meet the requirements for a medical emergency, and what action to take
Obtain blood specimens by performing venipuncture, fingersticks, and heel sticks maintaining order of draw, as well as knowledge of specimen requirements, ensuring optimal results for diagnostic decisions
Receive, sort, label and process specimens including mixing, centrifuging, aliquotting, incubating maintaining safe specimen handling requirements, as well as distinguishing which tests require whole blood, serum or plasma while preserving specimen storage requirements. Staff recognize problems associated with specimen integrity, and demonstrate proper notification for rejected specimens
Identify diagnostic tests performed and process laboratory charges
Responsible for performing chain of custody urine and blood collections, as well as breath alcohol testing according to department of transportation guidelines
Performs selected waived testing and other technical functions as allowed by New York State Department of Health and College of American Pathologists regulations
Coordinates with other members of the patient access teams to promote an optimal patient experience during specimen collection
Meet benchmarks set by laboratory leadership to ensure optimal laboratory support functions, in addition to organizational initiatives related to meeting state and federal established benchmarks. Provides training as well as guidance across the organization for duties related to laboratory support
Performs, and documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures, as well as maintaining equipment safety
Maintains enhanced physician practice, patient and staff relations, and service recovery, creating an environment conducive to maximizing internal and external customer satisfaction
Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
Collaborate with interdisciplinary teams to support health, healing, and service excellence
Perform [clinical or administrative] responsibilities with a focus on safety, quality, and efficiency
Use hospital systems and tools to document care and support operations
Continuously seek opportunities to improve processes and support patient and staff satisfaction
Serve as a positive, professional representative of our hospital and community
Qualification
Required
High School graduate or equivalent
Six months phlebotomy experience or equivalent required
A Bachelors of Science in related field can be considered in lieu of patient care experience
Valid New York State driver's license required
Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection
Strong communication and teamwork skills
Commitment to providing patient-first, high-quality service
Comfort working in a fast-paced, collaborative environment
Benefits
Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.
Company
Saratoga Hospital
Saratoga Hospital has 400+ Doctors, 19+ Locations, and 40+ Specialties, offering a comprehensive range of medical services
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2017-12-14Seed· $0.4M
Leadership Team
Jill Johnson VanKuren
President & Chief Executive Officer
Recent News
2024-05-24
Company data provided by crunchbase