NEOGOV · 3 months ago
Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit
Various locations throughout Baltimore County, MD
Full-time
Onsite
Entry Level
$18.91/hr - $28.45/hr
1+ years expNEOGOV is a part of Baltimore County Government, focused on providing administrative support in clinical services. The Office Assistant role involves performing clerical duties such as word processing, scheduling appointments, and maintaining office records while requiring bilingual proficiency in Spanish and English.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Under general supervision, performs word processing, typing, and other clerical duties in support of an office
Uses a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions
Selects the appropriate letter or memo format, proofreads and edits documents for grammar, punctuation, and spelling, and prepares document for distribution or mail
Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes
Sets up and maintains office databases and logs
Schedules medical appointments using an electronic medical record system and contacts clients to confirm attendance
Greets and directs clients and visitors at the Health Centers
Uses multi-line phones, arranges phone interpreter services for clients as needed
Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records
Performs queries and compiles routine reports from various data sources
Creates and updates office spreadsheets
Establishes and maintains confidential alphabetical, chronological, or subject matter files and records
Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints
Determines release of information according to established procedures and confidentiality
Initiates the process of purging and updating files
Opens, date stamps, and distributes incoming mail to appropriate staff
Tracks the handling of correspondence and/or written complaints to the time of completion
Ensures office responses are completed in a timely manner
Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail
Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary
Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space
Types, photocopies, and distributes meeting agendas and/or minutes
Prepares or assists in the preparation of personnel related documents and forms
Prepares payroll and tracks leave usage
Operates office machinery, such as computers, photocopiers, telephones, scanners, and printers
Maintains simple financial and statistical records
Reconciles account balances
Orders and maintains office supplies
Prepares and processes purchase orders, direct payments, and invoices
Performs other related duties as required
Qualification
Required
Possession of a high school diploma or an appropriate equivalent
One year typing, word processing, or secretarial experience
Proof of Licenses, Certifications and Education
Proof of Degree Equivalency
Bilingual proficiency in both Spanish and English
Benefits
Employee Assistance Program
Health Insurance
Flexible Spending Accounts
Life Insurance
Retirement
Paid Leave
Sick Leave
Vacation Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Direct Deposit
Deferred Compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase