AHU Technologies Recruitment · 4 months ago
Service Designer Or UX Designer
Washington , DC 20009
Full-time
Onsite
Senior Level
$40/hr - $50/hr
5+ years expAHU Technologies INC. is an IT consulting and staffing firm that provides solutions to various industries. They are seeking a Service Designer to work collaboratively with stakeholders to enhance service delivery for District residents through human-centered design and innovative problem-solving.
AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development
Responsibilities
Lead human-centered design projects alongside a team of other innovators
Perform and manage user research
Maintain ongoing relationships and communication with stakeholders to ensure a user-centered design process and constant feedback
Design the User Journey Map and identify pain points and issues that need to be addressed in a given solution
Generate creative, bold solutions to public sector challenges
Plan and execute co-creation workshops with stakeholders in order to propose the most viable solution for the given problem
Prototype and test potential solutions in order to validate ideas and iterate
Design the Service Blueprint and prepare for presentation to the team and relevant stakeholders
Qualification
Required
Bachelor's degree in IT or related field or equivalent experience
5+ years of professional experience in UX design
Comprehensive understanding of human-centered design and design thinking
Experience planning and executing user research
Ability to synthesize complex qualitative data
Experience developing and testing low-, medium-, and high-fidelity wireframes and other types of prototypes with stakeholders
Experience designing a user journey map and the ability to then identify touchpoints and pain points
Ability to plan and execute co-creation workshops with relevant stakeholders
Experience planning and executing community outreach events
Company
AHU Technologies Recruitment
At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase