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Hermès · 1 week ago

Tailor, Beverly Hills Flagship

Beverly Hills, CA

Full-time

Onsite

Senior Level, Lead/Staff

$85K/yr - $95K/yr

8+ years exp

Hermès is a luxury brand known for its artisan business model and commitment to quality. The Tailor position at the Beverly Hills Flagship Boutique involves alterations of Hermès merchandise, providing exceptional customer service, and collaborating with the sales team to enhance the client experience.

Consumer GoodsFashionHome DecorJewelryLifestyleManufacturing

Responsibilities

Complete all fittings in a timely manner, ensuring the proper fit and tailoring of garments within Hermès standards

Understand style and fit of various garments. Maintain an up to date product knowledge of Hermès Women's and Men’s collections seasonally

Demonstrate strong proficiency in operating tailor shop equipment including, but not limited to industrial sewing/ straight stitch machine, blind hemmer/serger machine, button machine, cutting table, and pressing/steaming equipment

Advise clients (internal and external) on product alterations, providing accurately calculating lead times and cost to ensure expectations are managed

Maintain an excellent level of customer service at all times within the store. Foster client relationships to increase brand loyalty and repeat business

Demonstrate a clear understanding of client needs

Demonstrate thorough knowledge of the luxury retail market and competitors

Press all altered clothing. Be aware of pressing techniques for various weights of fabric

Assist in teaching store personnel basic pressing techniques

Learn, retain, understand and communicate an awareness of merchandise features and benefits of all existing and new product

Travel domestically and to Paris as needed to participate in MTM and Bespoke trainings as scheduled

Qualification

Tailoring skillsGarment fittingLuxury retail knowledgeIndustrial sewing machineCustomer serviceFabric knowledgeCommunication skillsOrganizational skills

Required

8+ years of experience in alterations, in a luxury environment

Exude the spirit of Hermès through sound tailoring skills, knowledge, and experience

Exhibit a professional understanding of garment fitting, knowledge of fabrics, styling and manufacturing techniques

Demonstrate strong working knowledge of garment construction and men's suiting techniques in luxury

Strong knowledge of different fabrications and materials

A high level of applied tailoring skills

Must possess superior communication skills in order to effectively communicate with clients, management and employees in the boutique

Must be able to effectively organize and track product and client information

Ability to lift between 0-25 lbs without assistance

Complete all fittings in a timely manner, ensuring the proper fit and tailoring of garments within Hermès standards

Understand style and fit of various garments. Maintain an up to date product knowledge of Hermès Women's and Men's collections seasonally

Advise clients (internal and external) on product alterations, providing accurately calculating lead times and cost to ensure expectations are managed

Maintain an excellent level of customer service at all times within the store. Foster client relationships to increase brand loyalty and repeat business

Demonstrate a clear understanding of client needs

Demonstrate thorough knowledge of the luxury retail market and competitors

Press all altered clothing. Be aware of pressing techniques for various weights of fabric

Assist in teaching store personnel basic pressing techniques

Learn, retain, understand and communicate an awareness of merchandise features and benefits of all existing and new product

Travel domestically and to Paris as needed to participate in MTM and Bespoke trainings as scheduled

Company

Hermès

Glassdoor4.0

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide.

Founded in 1837

Saint-honoré, Rhone-Alpes, FRA

10001+ employees