Apply on Employer Site

Yale New Haven Health · 3 months ago

Manager, HVC Procedural Techs

New Haven, CT

Full-time

Onsite

Mid Level

3+ years exp

Yale New Haven Health is committed to providing quality healthcare and support services. They are seeking a Manager of HVC Procedural Techs, responsible for ensuring efficient patient care in the HVC Procedural Labs, managing staff, and leading quality improvement initiatives.

Health Care

Responsibilities

Establishes an environment that is patient-focused, safe and conducive to staff development

Collaborates with staff, physicians and others to develop and maintain standards of care

Establishes effective accountability systems to ensure that clinical standards are met

Is competent in either a nursing or technical role, serving as a clinical role model for the staff

Provides direct care on a regular basis to support efficient lab operations

Assesses the effectiveness of patient care through direct observation and supervision of the staff

Plans monthly work schedule for all personnel within the Cath Labs, ensuring adequate staffing

Takes appropriate action to adjust work schedules to meet volume, technology and staff needs

Assigns nurses, techs and support staff to patients, taking into account knowledge and skills in generic and specialty competencies

Conducts periodic conferences to guide, develop and evaluate staff performance

Collaborates with Patient Service Manager to promote consistency within the Cath Labs, including organization of supplies and equipment within the rooms, the application of policies and procedures, and staff development opportunities

Manages turnover time within predetermined standards

Collaborates with Cath Lab Management in ordering and maintaining supplies and equipment to ensure an adequate inventory for standard items and to anticipate needs for less frequently used items

Interviews candidates seeking placement within the Cath Labs and makes recommendations to the Patient Service Manager

Ensures that desired patient care outcomes are achieved through efficient utilization of resources

Promotes interdisciplinary collaboration through effective communications and negotiations

Interprets and communicates to staff members all changes in standards of care, nursing and technical practice activities, and Hospital and departmental policies and procedures

Achieves seamless delivery of services by appropriately and effectively communicating with staff, Patient Services Manager, the Heart Center's Executive Leadership and other YNHH leaders, colleagues and physicians

Provides leadership consistent with hospital and Heart Center vision to ensure staff understanding and commitment to strategic and unit objectives

Develops an effective team that provides care resulting in high service satisfaction

Ensures that staff are held accountable for adhering to customer relations standards

Investigates incidents and/or complaints and initiates action, working with the Patient Service Manager and Heart Center Executive Director as appropriate for problem solving

Communicates and documents pertinent incidents, actions and follow-up to the Patient Service Manger and Heart Center Executive Director in a timely manner

Coordinates problem solving activities with the staff and arranges meetings as needed

Conducts clinical service meetings at least monthly

Participates in Cath Lab staff meetings and disseminates appropriate information to Cath Lab staff

Participates in Quality Improvement activities within the Cath Lab and the Clinical Service

Monitors staff compliance with YNHH policies, procedures and regulatory requirements, as well as with systems and processes developed to enhance patient care

Works with the Nursing/Technical Leadership group to ensure that staff achieves competency in generic and specialty knowledge and skills

Participates in competency-based orientation for all new staff. Provides support to preceptors. Evaluates efficiency of orientation program

Promotes professional development of staff through the Recognition and Clinical Advancement Program and other appropriate mechanisms

Assists the Nursing Education Specialist, Clinical Instructor and Patient Service Manager in coordinating student assignments and evaluating student performance while in the Cath Lab

Applies knowledge of current and relevant issues and changes in nursing and technical, social and medical science to improve patient care and foster staff development

Analyzes own performance and develops a plan for professional development

Performs other related duties as directed

Qualification

Cardiac interventional experienceNursing licenseLeadership skillsClinical skillsCommunication skillsProblem solving skillsStress managementManage prioritiesChange implementationTeamworkFlexibility

Required

Current Connecticut Nursing License or Registered Radiologic Technologist with current CT license

Bachelor's degree in Nursing required for RN candidates or equivalent/relevant experience

Three (3) to five (5) years cardiac interventional experience with demonstrated clinical competence and professional accountability

Demonstrated leadership skills

Excellent communication and problem solving skills

Must be flexible and able to manage stressful situations; ability to encourage and foster team work

Excellent clinical skills

Ability to direct a diverse work force in an operational environment

Ability to manage and remain effective with multiple priorities

Ability to implement and support change as required

Company

Yale New Haven Health

Glassdoor3.7

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.

Founded in 1996

New Haven, Connecticut, USA

10001+ employees