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Benchmark · 3 days ago

Technical Program Manager I

Rochester, MN

Full-time

Onsite

New Grad, Entry, Mid Level

$80K/yr - $100K/yr

0+ years exp

Benchmark is driven by its purpose to innovate for a healthier, safer, and better-connected world. The Technical Program Manager I will lead customer team activities, manage multiple programs, and ensure customer satisfaction while supporting new product manufacturing and quality activities.

ElectronicsManufacturing

Responsibilities

Assist in managing and leading customer team activities as primary day-to-day customer contact

Support new product manufacturing activity including planning, cost, pricing and prototype assembly activity

Work with customer(s), materials, and operations to manage build and delivery schedule

Support quality, test, Engineering Change Order (ECO), materials and depot repair activity

Recover costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous expenses

Help resolve excess/obsolete inventory issues

Assist in preparation to negotiate, manage and update contracts

Communicate and work effectively with customer(s) and various Benchmark manufacturing sites and account management

Lead, or assist in leading, business review meetings with Benchmark and customer

Seek additional sales opportunities within customer(s)

Generate proposed Statement of Work, including project schedule, deliverables, dependencies and resources, soliciting input from others as necessary

Prepare competitive, profitable bids or proposals; Communicate them effectively to the customer with assistance as required

Analyze and manage program financial performance to meet company objectives

Keep project management tools updated on a weekly basis to aide in planning of company resources and to predict financial performance

Identify the need for quotations supporting new business opportunities and scope changes, as required

Work to develop some knowledge of the customer’s product, utilization, strategies and requirements to support launch activity and business development

Develop an understanding of Design for Excellence (DFX) philosophy; Promote with customers and internal customer team

Interface with customer and supplier engineering groups, as required, to convey technical data and to address technical problems

Lead or participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format

All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

Qualification

Program managementElectronics manufacturingCustomer serviceProject management toolsContinuous improvement toolsMultitaskingAnalytical skillsWritten communicationVerbal communicationInterpersonal skillsOrganizational skillsLeadership skillsNegotiation skills

Required

BS in Engineering or Science (EE or ME) or equivalent experience preferred

0-4 years of program management experience

Excellent written and verbal communication skills

Effective interpersonal skills

Effective multitasking skills and the ability to take on additional responsibilities as required

Effective organization and prioritization skills

Demonstrate high attention to detail

Ability to work with diverse groups

Demonstrates discretion, confidentiality, independent judgment and professionalism

Ability to work with minimal supervision and guidance, exercising discretion and independent judgment

Understanding of and ability to use continuous improvement tools

Strong customer service and client focus

Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software

Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels

Enthusiastic and motivational communicator with multi-cultural experience

Demonstrates skills in effective customer interaction

Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies

Collaborate and influence cross functional peer leaders in order to obtain support for process improvements

Solid financial understanding, risk analysis ability, relationship building and project management

Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues

Effective negotiation and problem-solving skills

Effective analytical, planning and organizational skills

Proficient in the use of Daptive, Microsoft™ Project and other project management tools

Demonstrate good understanding of the extended project management process

Ability to highlight issues and seek solutions to business and technical issues

Ability to drive solutions to complex planning issues with limited supervision

Ability to support a 24/ global business operation as required