3D Systems Corporation · 3 months ago
Senior IT Support & Executive Services Specialist
US-SC-Rock Hill
Full-time
Onsite
Mid, Senior Level
$80K/yr - $85K/yr
5+ years exp3D Systems Corporation is seeking a highly skilled Senior IT Support & Executive Services Specialist to provide dedicated IT support to their executive leadership team in a fast-paced manufacturing environment. The role involves troubleshooting complex technical issues and ensuring seamless operation of critical systems, networks, and applications.
3D Printing3D TechnologyIndustrial EngineeringManufacturingMechanical EngineeringPrintingSoftwareTechnical Support
Responsibilities
Deliver high-touch, responsive IT support to executives, ensuring minimal disruption and maximum productivity
Troubleshoot complex technical issues across hardware, software, and network layers with precision and efficiency
Perform advanced diagnostics, system administration, and in-depth network troubleshooting across diverse environments
Configure, maintain, and support A/V systems for high-stakes meetings, events, and executive presentations
Manage application deployment and remediation, ensuring optimal compatibility, performance, and user experience
Administer and support core infrastructure technologies, including Active Directory, Group Policy, Azure AD, Intune, Microsoft Defender, and PowerShell scripting
Oversee and troubleshoot Microsoft 365 services such as Exchange, Teams, SharePoint, and OneDrive
Conduct root cause analysis for recurring or complex issues and implement long-term remediation strategies, including vulnerability resolution
Create and maintain comprehensive technical documentation, incident reports, and support playbooks
Develop standard operating procedures and user guides for new technologies and solutions
Operate independently to identify, prioritize, and implement solutions aligned with business needs
Collaborate with Infrastructure and Cybersecurity teams to resolve escalated or cross-functional issues
Qualification
Required
Minimum of 5 years of experience supporting Windows operating systems, networking protocols, and enterprise IT environments
At least 3 years of experience providing executive-level IT support, demonstrating discretion, professionalism, and a high level of responsiveness
3+ years of hands-on experience managing A/V meeting room technologies, including platforms such as Microsoft Teams Admin Center, Poly, and Cisco Systems
Proficiency in PowerShell scripting for automation, configuration, and administrative tasks
Strong experience with cloud-based IT administration, including Azure Active Directory, Intune, and Microsoft 365
Solid understanding of networking fundamentals such as DHCP, DNS, TCP/IP, routing, switching, and VLANs (advanced networking knowledge is a plus)
Experience supporting mobile platforms (iOS/Android), as well as Mac OS and Linux (preferred but not required)
Excellent verbal and written communication skills, with the ability to clearly document technical processes and convey information to non-technical audiences
Proven ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment
Preferred
Microsoft Certified: Modern Desktop Administrator Associate
CompTIA A+, Network+, or Security+
ITIL Foundation Certification
Microsoft Certified: Azure Fundamentals or higher
Benefits
Paid Leave (US ONLY): Enjoy time away from work with Company paid holidays and a flexible working schedule through our paid time off (PTO) policy.
401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution.
Comprehensive Health & Wellness Plans: We want to be here for our employees throughout all stages of life, which is why we offer a wide range of resources, information, and support during your career with us.
Global Team: With our state-of-the-art corporate headquarters in Rock Hill, South Carolina, our global team has a presence across more than 15 countries worldwide.
Innovative Culture: Innovation is at the heart of what we do!
Talent Development: At 3D Systems, we invest in talent programs to support employees with opportunities to grow, contribute, develop, and thrive in their careers.
Connection & Engagement Opportunities: We strive to cultivate an environment where our diverse global workforce can connect and thrive.
Company
3D Systems Corporation
More than 30 years ago, 3D Systems brought the innovation of 3D printing to the manufacturing industry.
1001-5000 employees
H1B Sponsorship
3D Systems Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (12)
2023 (8)
2022 (13)
2021 (11)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$386.96MKey Investors
PNC Bank
2025-12-09Post Ipo Debt· $30.77M
2025-06-18Post Ipo Debt· $92M
2021-12-08Post Ipo Equity· $19.76M
Leadership Team
Joe Zuiker
Executive Vice President of Engineering, Operations, & Customer Service
Reji Puthenveetil
Executive Vice President, Additive Solutions & Chief Commercial Officer
Recent News
2026-01-06
MarketScreener
2026-01-05
Company data provided by crunchbase