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Greenworks · 3 months ago

Shipping Supervisor- Nights

Morganton, NC

Full-time

Onsite

Mid Level

3+ years exp

Greenworks is a rapidly growing global manufacturer of residential and commercial products, leading the charge toward a more sustainable future. The Shipping Supervisor will communicate effectively within and across departments to ensure quality and safety in shipping operations, while also managing a team of Quality Auditors and addressing customer complaints.

Marketing

No H1B

Responsibilities

Leads and directs a group of parcel Quality Auditors

Investigates and reports on daily quality issues

Spends approximately 75% of the time on the warehouse floor with team members, building relationships, coaching, teaching, developing, and providing performance feedback

Assign daily tasks as appropriate based on individual team member skills

Maximize efficiency using RF guns in all areas (where appropriate)

Ensure quality checks are made at the appropriate stages of packing and preparation for shipping

Work in the WMS for data and transaction retrieval and problem resolution

Provide input to the Warehouse Manager regarding process improvement for greater efficiency and productivity

Ensure the correct shipment of international orders and hazardous material orders

Monitor Inventory Control and employee’s productivity and adjust as needed

Respond to and resolve customer complaints in Zendesk

Hold team accountable for attendance and performance

Act as backup for receiving when needed

Available to work weekends, holidays, and overtime when needed

Qualification

SAPWMSRF gunsMicrosoft ExcelDetail orientationTeam leadershipCommunication skillsProblem-solvingInitiativeCross-functional collaboration

Required

Requires a minimum of 3 years' experience in a distribution/shipping environment

Ability to define problems, collect data, establish facts, and draw valid conclusions

Must be able to lead and manage others, while promoting a teamwork environment

Demonstrates effective verbal, written, and interpersonal communication

Proactive in anticipating and alerting others to problems with projects

High detail orientation

Takes initiative and needs little supervision

Ability to handle a fast-paced environment and challenging workload

Accomplished contributor with cross-functional team environments

Experience with Microsoft Excel, Word, Outlook, and PowerPoint

High school diploma or GED required

Preferred

Experience working in SAP, SAP S4 would be preferable

Bachelor's degree preferred

Benefits

Health, dental, and vision coverage

Assistance with fertility treatment and adoption

401k company match plan

Paid sick, personal, and vacation time

Company

Greenworks

Greenworks Tools is the industry leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals! The company distributes Greenworks branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers.

Founded in 2009

Mooresville, North Carolina, USA

1001-5000 employees