Instacart · 3 months ago
Pilot Store Operations Specialist (Contract)
Newark, NJ
Contract
Onsite
Mid Level
3+ years expInstacart is transforming the grocery industry, inviting the world to share love through food. They are seeking a Pilot Store Operations Specialist responsible for in-store operational success, collaborating with various teams to launch new pilot programs and ensure effective communication between local store teams and strategic operations.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Engage with store teams throughout the launch and implementation cycle of pilot programs
Provide hands-on, on-site observation to identify, troubleshoot, and resolve operational challenges
Serve as a crucial link between local store teams and broader strategic operations, ensuring clear communication and feedback loops
Oversee the execution of local initiatives and the rollout of new programs, ensuring alignment with company goals and standards
Conduct technical testing and troubleshooting, following guides to problem-solve issues with technology, and potentially build or repair elements as needed
Utilize performance metrics and data analysis to drive continuous improvement and operational excellence within pilot store locations
Document processes, issues, and resolutions in clear notes and other media as required
Qualification
Required
Minimum 3 years of retail experience in management, regional, or corporate roles
Demonstrated experience in driving program implementation, change management, and successful execution of training, as well as measurement of success
Exceptional written and oral communication skills with the capacity to adjust messaging based on audience needs
Flexibility to travel and spend significant time in retail environments, especially during peak periods
Proficient in performance monitoring, reporting, and leveraging data for operational improvements
Preferred
Bachelor's degree in related field or equivalent work experience
Proven track record with process mapping, measurement, and documentation, with a firm grasp of continuous improvement tools and methodologies
Experience in a client-facing role
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
2026-01-11
2026-01-09
Company data provided by crunchbase