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Ouro · 4 months ago

Observability Response & Reliability Technician

Austin, TX

Full-time

Onsite

Mid Level

Ouro is a global financial services and technology company focused on delivering innovative financial empowerment solutions. They are seeking a proactive Observability Response and Reliability Technician to support system reliability by automating monitoring processes and addressing production events, collaborating with internal departments to troubleshoot issues and maintain software platforms.

FinanceFinancial ServicesTransaction Processing

Responsibilities

Use infrastructure-as-code and configuration management based platforms to complete both internal and external assignments

Provide support for the Ouro processing environment, facilitating effective interaction with internal and external team members

Oversee software component installations and deployments, ensuring robust monitoring in a 24/7 Production Environment. Demonstrate expertise in administering both Linux and Windows operating systems

Maintain scripts in various languages, including Shell, Perl, Python, and Ruby

Use and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitLab or Jenkins

Create and maintain comprehensive documentation covering deployment and monitoring protocols in the Ouro processing environment

Creation and maintenance of managed file transfers and enterprise scheduling activities

Participate in Quarterly DR and HA testing

Qualification

Linux administrationWindows administrationScripting languagesConfiguration management toolsSource control technologiesCI/CD pipelinesIncident responseAttention to detailContinuous learning