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Alaska Communications · 3 months ago

Systems Engineer (Future Opportunity)

Anchorage, AK

Full-time

Onsite

Mid Level

3+ years exp

Alaska Communications is committed to putting their team first and being customer-focused. They are seeking a Systems Engineer to provide engineering and technical support for the company's IP-based voice and data products, ensuring optimal performance and compliance with service level agreements.

ConsultingPublic RelationsTelecommunications

Responsibilities

Install new hardware, systems, and software for network and system infrastructure

Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions

Perform troubleshooting analysis of network and system infrastructure and associated systems

Document network problems and their resolutions for future reference

Support administration of servers and server clusters. Manage all system backups and restoration protocols

Plan and support network and computing infrastructure

Monitor system performance and implement performance tuning

Manage user accounts, permissions, email, anti-virus, anti-spam

Oversee software and network security

Provide training instruction on platforms, equipment, and related applications

Direct and coordinate the efforts of lower-level engineers within the workgroup

Function as the SME in one or more areas and serve as the final point of escalation in the company

Perform other duties as assigned

Qualification

IP networkingSystem administrationNetwork securityTroubleshootingMPLSVPN technologiesRoutingSwitchingNetwork servicesTraining instructionCommunication skillsOrganizational skillsTeam collaborationProblem-solvingProject managementCustomer focus

Required

College diploma in the field of computer science, computer information systems, or computer engineering

3-5 years of experience leading to the ability to be a Subject Matter Expert in the following areas: information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems

Fundamental IP, routing and switching concepts

System administration

Familiarity with a broad cross section of IP based systems and networking technologies

Ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)

Theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies: Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps

Access technologies, including dial, xDSL, TDM and carrier Ethernet

Switching

Routing

MPLS

VPN and firewall technologies

Wireless data network technologies and infrastructure

Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.)