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Avanath Capital Management, LLC · 21 hours ago

Community Manager

1255 N. Hudson Avenue, Pasadena, California 91104

Full-time

Onsite

Senior Level

$23/hr - $25/hr

5+ years exp

Avanath is a leading property management company focused on providing affordable housing for the workforce. The Community Manager role involves overseeing the community efficiently while fostering satisfaction among residents and staff, ensuring a positive living experience and effective operations.

Commercial Real EstateReal Estate

Responsibilities

Ensure a positive experience for the entire resident life-cycle - from move-in to move-out

Implement a system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints

Serve as advocate for residents by effectively communicating concerns to senior leadership

Function as a resource center for residents on all things that affect and may disturb their community-living experience

Responsible for all resident events and retention programs

Refer residents as necessary to appropriate services and agencies that offer assistance

Maintain a secure, confidential file for each resident

At all times, must understand the current financial health of the assigned community by regularly reviewing the community budget comparison

Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue

Manage and execute all budgets, rent rolls, projections, and occupancy goals

Implement a system to achieve 0% rent delinquency

Prepare and produce monthly reports and financials in an accurate and timely fashion

With the Regional Manager, prepare the Property Annual Operating Budget

Prepare and submit subsidy vouchers (when applicable)

Oversee large capital projects and communicate between multiple departments (when applicable)

Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals

Coordinate and oversee on-site operations, including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc., to ensure smooth operations of the property

Promote high-performing team execution through regular feedback, training, and development

Empower collaboration and inclusivity, building trust and transparency

Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners, and team members

Regularly assess employee performance through on-the-spot feedback and the performance review process

Recognize team members when performance has met or exceeded company expectations; manage poor-performing team members by establishing clear expectations

Respond to any team member’s concern, maintenance condition, resident problem, breach of security, and/or emergency

Create and supervise the schedules of all personnel to ensure maximum operational efficiency

Ensure the community's curb appeal is immaculate at all times

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry

Meet compliance and eligibility requirements as established by the appropriate local, state, and/or federal agencies

Ensure proper procedures are followed as detailed in the employee and management handbooks

Respond to any potential housing violations and liability concerns regarding the community

Seek approval and guidance from the Regional Manager within specified parameters

Qualification

Property management experienceLIHTCLeadership experienceMicrosoft Office proficiencyInterpersonal skillsCommunication skillsActive listeningProfessional presentationProblem-solving

Required

5-7 years of experience in the property management industry

2+ years of experience as a community/property manager

Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation

Proven effective and efficient leadership experience

Knowledge of LIHTC and Tax Credit qualifications required

Strong interpersonal, verbal, and written communication skills

Capacity to interact effectively with senior executives

Ability to work well under time and other constraints

Professional presentation and appearance

Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Benefits

Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!

Company

Avanath Capital Management, LLC

Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.

Founded in 2008

Irvine, California, USA

201-500 employees