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Wolff Bros. Supply, Inc. · 3 months ago

Outside Sales Electrical

Whitehall, OH

Full-time

Onsite

Mid Level

Wolff Bros. Supply, Inc. is one of the largest independent Plumbing, Electrical and HVAC distributors in America, seeking an Electrical Outside Salesperson to join their team in Columbus. The role focuses on building business relationships and soliciting sales orders while providing excellent customer service and product knowledge.

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Responsibilities

Solicit sales orders or work to build stronger business relationships at company sponsored events

Uses catalog or computer to determine part numbers needed and pricing and enters sales orders or communicates orders to inside associate for entry

Reads blueprints or schematics and proposes lists of items needed to complete the job and bids if needed

Recommends substitute or upscale items and expedites orders where necessary

Keeps the customer aware of current products, pricing and special promotions or programs, works to get competitive pricing for our customer

Emphasizes the services we provide and the value of these services

Uses samples, brochures, laptop presentations, and calls with vendor reps to introduce new items or demonstrate features and uses of existing items

Researches non-stocked items to meet customer's special needs based on knowledge of products

Joins associations or groups and attends regularly scheduled sales meetings, on-site vendor product training sessions and industry trade shows or seminars to maintain and improve knowledge of products to be able to sell on features and benefits and improve selling skills

May assist Sales Manager in orientation and training of new outside sales employees based on specific knowledge or area of expertise

Examines items returned by customer, determines appropriate corrective action, records the error on the computer and initiates error tracking corrective action or completes necessary credit, defective or return paperwork to resolve customer complaints and warranty problems

May drive to customer business location or job site to hand deliver small product items in emergencies or arrange for Wolff Bros. Supply, Inc. delivery or delivery by vendor

Runs and/or reads sales reports and weekly sales update and maintain customer information on our system

Works with other departments to improve profitability by reporting competitors pricing information to purchasing to obtain better costs, working with A/R to collect delinquent payments, and reading procedure updates to improve internal communications and operations with all departments