Paychex · 1 day ago
Strategic Accounts Relationship Manager I
Paychex is a leader in simplifying HR, payroll, and benefits for American businesses. The Strategic Accounts Relationship Manager I acts as the primary contact for Service Accounts 401(k) clients, providing support and training regarding retirement products and ensuring compliance with regulations.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware
Responsibilities
Acts as the primary contact for Strategic Accounts 401(k) clients regarding all retirement products to ensure consistent, quality service
Prepares and reviews forms, including the IRS Form 5500, for accuracy
Provides client training on reports and product features
Develops and maintains knowledge of account structures, services, and client processes
Reviews plan designs
Establishes and maintains partnerships with internal teams to ensure client needs are met
Communicates with CPAs, Financial Advisors, attorneys, auditors, and third-party vendors
Develops and maintains knowledge of IRS and ERISA regulations and ensures plan compliance
Identifies and implements plan design enhancements and plan document exceptions
Conducts client visits to maintain and strengthen relationships
Conducts web seminars with clients and clients' employees to encourage plan participation
Assists clients and non-licensed team members with investment-related questions
Qualification
Required
Bachelor's Degree - Required
3 years of experience in Retirement Industry
Series 6 license - Required
Series 63 license - Required
Benefits
Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Ongoing learning opportunities
Paid time off for volunteerism
Company
Paychex
Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO
Leadership Team
Recent News
bloomberglaw.com
2025-12-29
Rochester Business Journal
2025-12-27
2025-12-19
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