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The Salvation Army · 4 months ago

Rapid Rehousing Case Manager/HMIS Data Manager

US-NY-Buffalo

Full-time

Onsite

Mid Level

$21/hr - $21/hr

The Salvation Army is seeking a Part Time Rapid Rehousing Case Manager/HMIS Data Manager to join their Buffalo Area Services Team. This role is focused on assisting clients to rapidly exit homelessness and maintain stable housing through individualized support plans and effective outreach. Responsibilities include case management, housing assessments, and data entry for the Rapid Re-Housing Program.

CharityNon ProfitRehabilitation

Responsibilities

Research and identify suitable affordable housing options for individuals experiencing homelessness, and recruit landlords to provide housing opportunities for RRH participants

Educate landlords about RRH and its benefits and address potential barriers to landlord participation

Possess a thorough understanding of the rental market including Housing Quality Standards, Fair Market Rents, and Rent Reasonableness Standards

Conduct housing needs assessment and determine eligibility for RRH

Provide direct case management and/or coordinate with case management to provide continuity of service for participants

Communicate effectively with local community and external agencies; successfully fostering relationships which enable needed resources to be accessed

Assist participants in finding appropriate rental housing based on their needs, preferences, and financial resources

Help participants negotiate manageable and appropriate lease agreements with landlords and use or develop the skills to be a successful tenant

Maintain lease and compliance files, as well as all client case files, in an orderly, up-to-date manner

Provide ongoing, active outreach and creative engagement to tenants

Conduct comprehensive assessments and help tenants develop action plans to achieve goals

Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans

Assist tenants in developing basic life skills including tenant rights and responsibilities and other supports to maintaining housing

Link tenants to employment opportunities, skill development opportunities, and accessing medical, mental health, substance use, and psychosocial supports as needed

Provide crisis intervention as needed

Meet documentation requirements as dictated by program need and HUD mandates

Possess a working knowledge of Service Point and Homeless Management Information System (HMIS)

Work closely with Director of Residential Services, the Residential Services Case Managers, and Pathway of Hope Case Manager to coordinate services for families residing in the Family Emergency Shelter

Stay in touch with clients to ensure the services are maintaining stability for the duration of the commitment

Maintain confidentiality, respect privacy, and preserve the clients’ routine and independence as much as possible

Recognize spiritual needs of person, refer to the Corps officers (who are ordained ministers of the Salvation Army) for pastoral care as appropriate

Assist Development Department Grant Writer in creating grant and RFP opportunities and assist in raising additional funds for RRH Program

Input all data into the Homeless Management Information System and Service Point

Meet documentation requirements as dictated by program need and HUD mandates

Prepare for inspections of program files and materials ensuring that all requirements are met

Prepare reports as needed by staff and agencies giving oversight

Update and create new client forms as necessary

Represent The Salvation Army on committees, work groups and commissions as appropriate

Attend on-going trainings and informational meetings in conjunction with the Homeless Alliance of Western New York

Attend all staff meetings, workshops and trainings as directed

Participate in all other duties and activities as requested or assigned

Attend all KeepSAfe trainings as required

Qualification

HMIS Data ManagementCrisis InterventionCase ManagementComputer ProficiencyCommunication SkillsOrganizational SkillsFlexibilityCreativityRelationship BuildingTime Management

Required

Ability to effectively work with diverse populations in a non-judgmental way

Capacity to respond to crisis situations

Strong communication skills – both verbal and written

Ability to give and receive constructive feedback

Ability to recognize and observe appropriate boundaries with clients

Proven flexibility and creativity

Strong organizational and time management skills

Interest and experience in engaging with individuals in their current stage of change

Ability to build, foster and enhance relationships with the City of Buffalo, Department of Social Services, local landlords, and other Human Service Agencies

Possess the values and skills needed to provide effective assistance to the people we serve

Able to embrace and agree with the overall mission of The Salvation Army

Proficient in computer skills and various program applications

Valid driver's license that meets The Salvation Army insurance requirements and reliable transportation