Commerce · 1 week ago
Director, People Operations - Hybrid
Austin, TX
Full-time
Hybrid
Director/Executive
10+ years expCommerce is an innovative company focused on empowering businesses through an AI-driven commerce ecosystem. The Director, People Operations is responsible for building and delivering a world-class operational foundation that enhances the employee experience, overseeing various HR functions and driving efficiency and innovation across the global workforce.
B2BE-CommerceOnline Portals
Responsibilities
Develop and execute the People Operations and HR technology strategy, delivering a multi-year roadmap focused on efficiency, automation, compliance, and a world-class employee experience
Lead, mentor, and develop a team of People Operations, Compliance, Payroll, and HRIS professionals, fostering a culture of service excellence, innovation, and continuous improvement
Oversee global employee lifecycle operations—including onboarding, offboarding, data management, case management, and vendor oversight—to ensure seamless, people-first experiences
Drive process excellence by assessing, designing, and optimizing scalable solutions across records management, data operations, payroll, and vendor management
Provide strategic oversight of global payroll governance in partnership with Finance, Accounting and the Payroll team, ensuring accuracy, compliance, and operational alignment
Lead regulatory and audit compliance efforts, including SOX/SOC and global privacy requirements, ensuring strong controls and audit readiness
Oversee global immigration programs, ensuring accurate execution, compliance, and a supportive experience for employees and candidates
Champion technology-driven and AI-enabled innovation to streamline processes, enhance insights, and scale People Operations
Partner cross-functionally with Finance, Legal, IT, Talent Acquisition, and HRBPs to support organizational growth and operational excellence
Ensure robust data governance across all HR systems, maintaining the accuracy, integrity, and security of employee data
Deliver dashboards, analytics, and insights that inform business decisions and elevate People strategy
Ensure adherence to global employment laws, data privacy standards (GDPR, HIPAA), and required reporting obligations
Ownership of global HR policy development, maintenance, communication, and governance, ensuring policies are consistent, scalable, compliant, and aligned with culture
Qualification
Required
10+ years of experience across HR operations, HRIS, compliance, payroll, and global workforce support
4+ years managing people
Deep expertise in HR technology (Workday preferred), data governance, automation, and scaling systems in global environments
Skilled in SOX/SOC, privacy standards, and global employment compliance, bringing strong operational judgment and rigor
Analytical and insight-driven, with the ability to turn data into clear, actionable recommendations for People and business strategy
A collaborative influencer who builds trusted partnerships across Finance, Legal, IT, TA, and HRBPs
A thoughtful operator with exceptional integrity and discretion, adept at navigating complex and sensitive issues
Future-focused and AI-curious, always exploring innovative ways to streamline and elevate People Operations
Passionate about creating seamless, people-first experiences that reflect our values and enable employees to do the best work of their careers
Company
Commerce
Commerce (Nasdaq: CMRC) empowers businesses to innovate, grow, and thrive through an open, AI-driven commerce ecosystem.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$70.5MKey Investors
GE Capital
2000-04-19Series C· $63M
2000-02-01Private Equity· $7.5M
Recent News
Digital Commerce 360
2026-01-08
Company data provided by crunchbase