Apply on Employer Site

UCI Health · 3 months ago

Biller IV-HB Patient Financial Services-FT-Day

Anaheim, CA

Full-time

Onsite

Senior Level

5+ years exp

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. The Biller IV serves as a Denial Specialist, providing support to staff with difficult accounts, identifying trends in payer denials, and acting as a liaison between Patient Financial Services and contracted vendors.

Health CareHospitalMedical

Responsibilities

Serve as a resource to other staff dealing with difficult accounts and needing help with troubleshooting

Respond to questions from patients, physicians, payers and others to include attorneys regarding the status of accounts

Identify trends by the payers and UCI, assisting in the resolution as appropriate

Act as a liaison between Patient Financial Services and contracted vendors

Qualification

CPT billing codesICD billing codesHCPC billing codesRevenue cycle processesCustomer service skillsData entry skillsMath skillsStaff trainingWritten communicationVerbal communicationProblem solvingRelationship building

Required

Skilled at using computerized systems and applications to maintain/update patient accounting information

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Must demonstrate customer service skills appropriate to the job

Good math skills to perform a variety of calculations related to patient accounting

Excellent written and verbal communication skills in English

Excellent communication skills to effectively interact with PFS staff, leaders of the organization, payers, patients and their families and the external community

Effective data and numerical data entry skills

Demonstrated experience in CPT, HCPC and ICD billing codes, authorization requirements and related documentation

Advanced knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting

Advanced knowledge of a variety of non-governmental and governmental payers

Ability to train staff and assist in assessing related competency proficiency

Ability to resolve routine and non-routine errors independently and to assist others in problem solving

Ability to maintain a work pace appropriate to the workload

Ability to facilitate cash collection on patient accounts

Ability to establish and maintain effective working relationships across the Health System

Ability to be a resource to staff for problematic and difficult accounts