Gillman Automotive Group · 4 months ago
Receptionist - Gillman Subaru Houston
Houston, TX
Full-time
Onsite
Entry Level
2+ years expGillman Automotive Group is a family-owned group of automobile dealerships based in Houston, TX, known for its commitment to customer satisfaction since 1938. The Receptionist at Gillman Subaru will greet customers, handle transactions, assist with clerical duties, and maintain a professional work environment while ensuring a positive customer experience.
AutomotiveCustomer ServiceSales
Responsibilities
Greets customers at the cashier window in a pleasant and professional manner
Computes customer bills
Receives cash, checks, and credit card payments from customers; records amount received
Make changes and issues receipts to customers
Provides cash refunds or credit memorandums to customers for returned merchandise
Operates cash register
Reconciles cash drawer daily
Refers customers who have questions about the work that is performed, additional maintenance or repairs, etc. to the services advisor or other appropriate individual
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
Maintains and files repair orders and rental forms; lists missing documents
Closes all open invoices
Assists the service department with telephone coverage
Provides clerical assistance to the service department
Works with department managers to keep abreast of new products and services offers, their features and value, and any changes in price
Maintains a professional appearance
Keeps work area neat and clean
Performs other duties as assigned
Qualification
Required
Ability to read, comprehend and write instructions and information
2+ years of experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties
Professional personal appearance
Ability to work well with customers and present a friendly, helpful attitude at all times
Must be able to pass pre-employment testing to include a criminal background check, MVR, and drug test
Benefits
Medical/Dental/Vision/Life
401K with company match
Paid vacation
Employee discounts
Drug-Free work environment
Company
Gillman Automotive Group
Gillman Automotive Group is a car dealership that provides new and used vehicles along with sales of its parts and accessories.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Hoover
Chief Financial Officer
Recent News
2025-08-24
Company data provided by crunchbase