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Simon Property Group · 8 hours ago

Assistant Director, Operations

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Simon Property Group is a leading retail real estate investment trust, and they are seeking an Assistant Director of Operations. The successful candidate will assist with property management, oversee operational expenses, ensure safety compliance, and manage maintenance and construction activities within the Florida Mall.

LeasingReal EstateRetail

Hiring Manager

Pendana Wooten Odle, PHR

Responsibilities

Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans

Ensures property safety systems are up to code, maintained and inspected

Conducts daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections

Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget

Partners with the Operations Director to manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget

Become comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment

Monitors cleaning services provided through contracts that require rigorous oversight

Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation

Reads and interprets paper- or computer-based engineering drawings and schematic diagrams

Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs

Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs

Works with security and local officials to plan and oversee a fire safety program

Supports preparation for emergency and disaster response

Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets

Oversees contractors performing capital work

Interacts with Portfolio Director of Operations and Energy Services

Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria

May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials

Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD

Develop staff members by enhancing their roles and broadening their experiences

Give recognition for good performance and effectively counsel poor performance

Complete performance reviews with thorough and objective feedback

Resolve tenant lease and non-lease concerns related to facility operations

Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)

Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives

Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations

Manage operations purchasing program and asset inventory

Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy

Other duties as assigned