Press Ganey ยท 2 weeks ago
Senior Software Engineer ( Chicago / Vancouver)
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
6+ years expPress Ganey is a leading experience measurement, data analytics, and insights provider, dedicated to improving human experiences across various industries. They are seeking a highly skilled Senior Software Engineer to join their Safety Solutions team, where the primary responsibilities include software design, development, and application support, while ensuring high-quality delivery and mentoring team members.
Health Care
Responsibilities
Design, develop, and enhance applications and resolve defects based on defined requirements
Interpret and apply changes to mitigate defects, updating designs and documentation as needed
Adhere to established design, coding, testing, and deployment standards
Prepare and integrate code for release and deployment management processes
Troubleshoot, resolve, and follow up on application issues
Manage and coordinate the full issue resolution process, including engineering triage, root cause analysis, corrective action, and communication with stakeholders
Provide ongoing support for production applications, ensuring timely follow-up and resolution of incidents, defects, and performance issues
Monitor system health, application performance, and error logs to proactively identify potential problems before they impact end users
Collaborate with engineering team, QA, DevOps, and infrastructure teams to ensure seamless deployments and minimize downtime
Document issues, solutions, and known errors to build a knowledge base for faster future resolutions
Participate in on-call rotations and provide escalation support for critical application issues
Analyze recurring issues to recommend enhancements, preventive measures, or process improvements
Ensure application availability and reliability meets established SLAs and business expectations
Qualification
Required
Strong expertise in .NET Core development (6+ years)
Solid experience in API-driven design and JSON-based development
Proficiency with SQL (Microsoft SQL Server) and strong database design knowledge
Hands-on experience with containerization (Docker/Kubernetes)
Familiarity with CI/CD pipelines; GitLab experience preferred
Experience with AI-assisted development tools (e.g., Codium, GitHub Copilot)
Strong foundation in test-driven development (TDD) and quality assurance practices
Excellent understanding of data structures, object-oriented programming, and basic statistics
Knowledge of Agile methodologies with proven experience in Agile development environments
Exceptional communication, problem-solving, multitasking, and time management skills
Bachelor's degree in Computer Science or related field, or equivalent professional experience
Demonstrated experience leading code reviews and defining best practices
Proven ability to present technical concepts and collaborate with teams to define solutions
Preferred
Advanced training or certification in software engineering is highly desirable
Benefits
Competitive benefits package
Discretionary bonus or commission tied to achieved results
Company
Press Ganey
Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.
1001-5000 employees
H1B Sponsorship
Press Ganey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-02Acquired
Leadership Team
Greg Freiberg
Chief Financial Officer
Darren Dworkin
President & COO
Company data provided by crunchbase