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UF Health · 3 months ago

Manager of Ambulatory Services | FPS Administrative | Full-time | Days

St Augustine, FL

Full-time

Onsite

Senior Level

5+ years exp

UF Health is seeking a Manager of Ambulatory Services to oversee the operational activities of their medical practices. The role focuses on staffing, practice growth, financial performance, and customer service, while ensuring adherence to organizational policies and procedures.

Health CareMedical

Growth Opportunities

Responsibilities

Coordinates operational activities on a daily basis, with emphasis on meeting service standards. Plans, organizes and oversees work schedules and assignments of support staff to meet operational needs

Facilitates patient flow through the practice and mediates any patient concerns, with emphasis on patient experience. Ensures the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests

Implements processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry. Works with the entire practice team (nursing, medical assistants, administrative managers, & other support personnel) to develop office orientation procedures and protocols

Implements relevant information systems such as managed care, ensuring accuracy of data input and patient appointments. Provides feedback regarding improvements and changes to systems

Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff

Supervises and directs support staff including employee hiring, termination, corrective action and performance reviews

Assists in planning, monitoring and/or managing budget in functional area of department

Leads the development and documentation of guidelines related to service delivery and or professional practice in collaboration with relevant staff

Qualification

Healthcare AdministrationLeadershipAmbulatory ServicesFinancial PerformanceCustomer Service

Required

Bachelor's Degree in Healthcare Administration or Business Administration

Associates Degree in Nursing

5 to 7 years Working in an Ambulatory setting

3 years Leadership/Supervisory in Ambulatory setting

Preferred

Bachelor's Degree in Nursing

Master's Degree in Health Administration

Master's Degree in Business Administration

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees