AMD · 3 hours ago
Customer Operations Account Manager
San Jose, CA
Full-time
Onsite
Mid Level
$102K/yr - $154K/yrAMD is a leading company focused on building innovative products for next-generation computing experiences. The Customer Operations Account Manager plays a crucial role in managing relationships with customers, ensuring smooth operations, and driving key projects to support organizational goals.
Artificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor
Responsibilities
Review customer backlogs and collaborate with stakeholders to resolve issues
Manage business through all product lifecycle stages (NPI, EOL)
Oversee inventory and DOI to minimize costs
Manage demand vs. supply profiles for direct customers or distribution channels
Monitor consumption rates and ordering patterns for demand/supply analysis
Manage on-time revenue forecasting based on forecasts
Identify and manage strategic relationships to ensure business continuity
Drive key projects and provide consultative advice to management
Collaborate within the team to share best practices and remove obstacles
Continuously develop skills and adopt new tools/processes
Ensure efficient service through operational excellence and customer collaboration
Lead and collect feedback on new process implementations
Engage with customers through regular business reviews and meetings
Provide guidance on operational issue resolution
Support customer operations with a high-level understanding of business processes
Qualification
Required
Strong supply chain knowledge and project management experience
Understanding of business strategy and process improvement
Strong problem-solving skills and ability to implement solutions
Ability to write executive communications
Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team
Proficiency in Excel, PowerPoint, and Power BI
Ability to manage internal and external conflicts
Experience in developing and strengthening customer relationships
Strong analytical skills with the ability to manage cross-functional dependencies
Ability to deal with uncertainty
Experience with data center customers preferred
Bachelors or Masters Degree in Business or Supply Chain preferred
Benefits
AMD benefits at a glance.
Company
AMD
Advanced Micro Devices is a semiconductor company that designs and develops graphics units, processors, and media solutions.
Founded in 1969
10001+ employees
H1B Sponsorship
AMD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (836)
2024 (770)
2023 (551)
2022 (739)
2021 (519)
2020 (547)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
OpenAIDaniel Loeb
2025-10-06Post Ipo Equity
2023-03-02Post Ipo Equity
2021-06-29Post Ipo Equity
Leadership Team
Lisa Su
Chair & CEO
Mark Papermaster
CTO and EVP
Recent News
2025-12-30
2025-12-28
Investing.com
2025-12-27
Company data provided by crunchbase