MCI · 5 months ago
Human Resources Business Partner II
Wichita, KS
Full-time
Onsite
Entry, Mid Level
1+ years expMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients. They are seeking an experienced Human Resource Business Partner to drive people initiatives, deliver internal HR support, and enhance HR processes within the organization.
Business Information Systems
Responsibilities
Provide general HR support in collaboration with operations teams
Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives
Align HR strategies with business objectives and recommend improvements
Promote employee engagement through a proactive, hands-on approach (including remote interactions)
Adapt to a fast-changing work environment influenced by economic and policy shifts
Drive innovation in HR practices and process improvements
Lead employee relations, retention, and recognition programs
Manage a high-volume workload and multiple priorities effectively
Demonstrate strong organizational and interpersonal skills
Qualification
Required
Minimum 1 year of experience in an HR Business Partner or related HR/operations role
Some undergraduate-level education
Excellent interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Strong conflict resolution skills (including employee and customer-related issues)
Effective time management, planning, and multitasking abilities
Strong written and verbal presentation skills
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Ability to prioritize tasks and meet deadlines efficiently
Preferred
Experience in military or government (local, state, or federal) environments
Background in contact center operations
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification
Benefits
Paid Time Off
Medical
Dental
Vision
Life Insurance
Retirement
Company Cell Phone
Company Laptop
Advancement
Incentives & Rewards
Health Benefits
Retirement Savings
Disability Insurance
Life Insurance
Supplemental Insurance
Career Growth
Paid Training
Fun, Engaging Work Environment
Casual Dress Code
Company
MCI
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$4.16M2018-04-09Series Unknown· $4.16M
Leadership Team
Anthony Marlowe
Founder and Chief Executive Officer
Recent News
Company data provided by crunchbase