Quest Diagnostics · 4 months ago
Manager, Process and Reliability Engineering
United States
Full-time
Remote
Mid Level
3+ years expQuest Diagnostics is a leading provider of diagnostic information services. The Manager, Process and Reliability Engineering will lead the Biomedical maintenance and reliability improvement program to minimize instrument downtime and enhance equipment effectiveness, while fostering a culture of Total Productive Maintenance.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Continuously improve, evolve, and communicate the deployment of the regional maintenance & reliability program
Standardize Instrument Lost Time Key Performance Indicators (KPls) and improvement tools by utilizing the EAM Enterprise Asset Management system (i.e. CMMS Computerized Maintenance Management System), One Point Lessons (OPL) Visual Management, Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis/Corrective & Preventive Action (RCS/CAPA) tools
Improve Operator Maintenance through Basic Equipment Care to halt forced deterioration and stabilize equipment
Drive Team focused Uptime and Operational Equipment Effectiveness Improvement on poorly performing equipment with unknown losses
Improve Planned Maintenance with external Supplier Service Contract Suppliers and internal Biomedical Engineers (BME) to optimize life of the equipment and maintenance costs as volume changes over time
Create faster & successful new equipment/automation start-ups by improving reliability and flow with early design/layout modifications (including 3P Pre-Production Preparation) and early deployment of foundational measures and tools
Facilitate employee Maintenance related training utilizing One Point Lessons (OPL) and standard work tools
Lead and optimize the regional implementation of the CMMS / EAM System across Instrument Platforms to record and track equipment downtime and automate KPI Measurement
Lead weekly multi-lab Instrument Platform Focused Improvement Meetings with Service Contract Suppliers, Biomedical Engineers/Techs, and Equipment Process Owners to reduce unplanned equipment downtime and increase operational equipment effectiveness
Establish standard Downtime Trackers with RCA Root Cause Analysis, Corrective & Preventive (CA/PA) Actions and transfer capabilities and leadership to Process Owners
Accelerate focused improvement by leading and facilitating equipment FMEA and Autonomous Maintenance (AM) Kaizen Workshops to establish baseline improvement actions and return equipment to standard operating conditions
Coach employees and external partners on the use of various Maintenance and Reliability tools, concepts, and practices to build self-sufficiency, sustainability, and scalability
Provide direct and/or Indirect leadership of internal Biomedical Engineers and Technicians across various regions to ensure a standard approach supporting the Maintenance and Reliability Program
Qualification
Required
Demonstrated understanding, experience, and leadership in Maintenance & Reliability (Minimum 3 years)
Demonstrated understanding, experience, and leadership in continuous improvement and process management, (Minimum 3 years)
Strong knowledge of Equipment Maintenance and Repair processes, preferably Precision Test Equipment in a Biomedical Environment
General understanding of Equipment Electrical & Mechanical Failure Modes, Root Cause, Corrective and Preventive Actions
Use and optimization of CCMS Computer Maintenance Management Systems and KPI Performance Management Systems
Understanding of external supplier contracted FSE Field Service Engineering Management and interaction with internal Maintenance and Repair Management
Knowledge of TPM Total Productive Maintenance, Reliability & Maintainability tools and techniques including Focused Improvement and Autonomous Maintenance
Development and use of Standard Work and Visual Management methods, including OPL One Point Lessons
Facilitation of FMEA Failure Mode and Effects Analysis and Equipment/Process M&I Material & Information Flow
Utilization of Lean Manufacturing Waste Identification and Elimination methods, including 8 Wastes, 5S and Quick Changeover
Use of Six Sigma or equivalent Improvement methods, including statistical and financial analysis and Problem-Solving
Ability to influence business leaders and develop strong relationships with internal process owners and external suppliers
Effective written and verbal communication skills across multiple formats: formal Presentations, meetings, conference calls, e-mail, and memos
Knowledge and use of Core Continuous Improvement & Problem-Solving tools and methods, including Lean Manufacturing and Six Sigma
Proven ability to realize cost-savings attributed to efficiency gains, process improvements, etc
Experience with organizational transformation & change management
Strategic planning and execution Financial & business acumen
Vendor relationship-cultivation and management Interpersonal skills
Data and statistical analysis Facilitating discussions and workshops
Ability to handle multiple projects simultaneously
Skilled in Microsoft Word and Microsoft Excel
Comfortable with Microsoft PowerPoint and Microsoft Project
Preferred
Demonstrated understanding, experience, and leadership in Maintenance & Reliability, CCMS Computer Maintenance Management Systems and TPM Total Productive Maintenance (6+ years)
Demonstrated understanding, experience, and leadership in continuous improvement, process management, project management and change management, including leading large or complex projects with multiple workstreams (6+ years)
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-06
Company data provided by crunchbase