Bayhealth · 4 months ago
Patient Cost Estimation Representative
Dover, DE
Full-time
Onsite
New Grad, Entry Level
$17.83/hr - $26.75/hrBayhealth Medical Center is Central and Southern Delaware’s healthcare leader, and they are seeking a Patient Cost Estimation Representative to act as the primary liaison for families and internal staff regarding cost estimation quotes related to patient benefit plans. The role involves effective communication, revenue cycle performance improvement, and ensuring customer satisfaction through accurate cost estimations.
Emergency MedicineHealth CareHospital
Responsibilities
Minimizes patient complaints through effective and accurate communication and education related to patient out-of-pocket costs for hospital and physician services
Cultivates internal relationships at the departmental level to gain support and participation in patient cost estimation initiatives
Communicates organizational and patient needs around cost estimation to ensure internal and external customer satisfaction
Identifies discrepancies within EHR Tool and communicates those to management
Identifies opportunities to improve revenue cycle performance related to patient cost estimation
Accepts payments made in advance of service and hands off to appropriate billing office for posting to patient account
For patient/families with insurance, calculate patient estimate based on plan, benefits and out of pocket thresholds; discuss and finalize method of payment. Ensures all activities are documented within EHR. Ensures all completed estimates are issued in letter format
All other duties as assigned within the scope and range of job responsibilities
Qualification
Required
Education: High School Diploma or GED
Credential(s): None Required
Experience: Required: No experience required
Preferred
One year experience in medical billing and collections, medical bad debt collections or intern/externship of medical billing experience related to a certification program
Working knowledge of hospital and/or physician coding rules
Demonstrated analytical experience
Education: Associate Degree
Credential(s): Certified Revenue Cycle Representative
Benefits
Generous Paid Time Off and Paid Holidays
Matching 401(k)/403(b) Plans
Excellent Health, Dental, and Vision
Disability and Life Insurance options
On Site Child Care
Educational Reimbursement
Health Care and Dependent Care Flex Spending Accounts
Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Company
Bayhealth
Bayhealth is an advanced non-profit healthcare system that provides penn medicine for heart, vascular, cancer and orthopaedics.
Founded in 2010
1001-5000 employees
H1B Sponsorship
Bayhealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (25)
2023 (17)
2022 (16)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Terry Murphy
President and Chief Executive Officer
Mike Tretina
Senior Vice President And Chief Financial Officer
Recent News
Company data provided by crunchbase