Syneron Candela · 4 months ago
Director, Global Repair Center and Service Logistics
United States
Full-time
Remote
Director/Executive
10+ years expCandela Corporation is a leading global aesthetic device company specializing in medical and aesthetic laser technologies. They are seeking a Director of Global Repair Center and Service Logistics to oversee service centers, ensure quality in repairs, develop KPIs, and collaborate with various teams to optimize performance and cost savings.
Health CareMedicalPharmaceutical
Responsibilities
Responsible to ensure the highest level of quality for repaired/refurbished across NA, EMEA, and APAC
Creation and validation of business cases for repaired and refurbished systems, consumables, and parts for direct and indirect markets
Develop strong business partnerships with Candela Operations team, regional service centers, and Field service teams for forecasting parts, system needs, to support commercial sales and service contracts/warranties Globally
Development, implement, and execute Key Performance Indicators (KPI’s) for consumption of repaired, harvested, and refurbished material globally and present findings to key leadership
This role will have ultimate responsibility for performance of each Service center working through the individual Directors, and establishing standards to measurement and monitor the performance of repaired, refurbished, and harvested material
Develop business cases, capabilities, and cultivate business objects for refurbished systems for sale in global markets
Accountable for the creation of yearly cost savings targets partner with Global sales and operations for the forecast of refurbishes systems and service parts
Creation and partnership with commercial sales teams on return trade-in systems, development of a checklist or method for identification of new repair parts both as part of new product introductions or existing spares/systems
Qualification
Required
10+ years experience within repair/refurbishment centers and/or logistics
10+ years experience in KPI development and implementation
Proven experience identifying and leading financial and operational improvements within Service businesses
Proven experience in performance / talent management, a must
Leading teams within healthcare or medical devices, a plus
Experience with Microsoft Excel and with a CRM tool required, Salesforce and Smartsheet
Company
Syneron Candela
Candela’s brand values of Science, Results, and Trust guide its commitment to safety, efficacy, reliability and strengthening the longstanding partnerships of trust established with physicians, their practices and the patients they treat.
501-1000 employees
H1B Sponsorship
Syneron Candela has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (2)
2022 (6)
2021 (4)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-04-03Acquired
2004-08-06IPO
Leadership Team
Geoffrey Crouse
Chief Executive Officer
Todd Van Horn
Chief Business Officer
Recent News
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