CAMP · 4 months ago
Key Holder (PT)
Edina, MN
Part-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrCAMP is seeking a part-time Key Holder to join their Minneapolis team, responsible for enhancing the retail experience for families. The role involves engaging customers, leading family programs, and managing store operations while ensuring a magical shopping experience.
E-CommerceFamilyRetail
Responsibilities
Modeling and coaching to great customer experience during your shifts, which includes:
This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately leading to purchases!
Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!
Playing with and engaging families as they journey through the CAMP experience
Demoing and playing with products
Customizing personal shopping experiences for each family based on their interests and what they'd like to bring home that day
Checking families out at the register and letting them know about upcoming programs or other CAMP news
Running retail floor, cafe, programming, back of house operations, opening and closing procedures
Leading family programs and events, including crafting with families, reading books, setting up supplies, cleaning up supplies, helping families 1:1
Using your professional judgment and expertise to decide
What products will you'll demo
What stories to tell families
How to greet families and perform your own unique magic door schtick
How to use your unique talents and skills to enhance a families fun and magical experience
Drive daily priorities for yourself and the team
Direct communication with the GM and store leadership team about priorities, areas of focus in the business and the greater team
Support the GM and leadership team with goal achievement (KPIs)
Inspiring and encouraging employees to ensure a high level of morale. This includes:
Intervening when incidents arise in store such as difficult or unhappy customers, injury, theft, and employee disagreement
Deciding when necessary and appropriate to escalate to GM or people & culture team
You will report to the General Manager (GM) of your home store location
Qualification
Required
Prior work experience in any of the following areas: retail, child care, child development/ education, performing arts
Excellence, enthusiasm, and excitement around engaging with children and families creatively
Desire to be part of a tight-knit team looking to transform the traditional retail experience
Patience, warmth, joy, and humor
Preferred
Bonus but not required: you may have hidden talents that can add magical moments to our retail experience
Benefits
Gym and Wellness Discounts
Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
20% off all merchandise at CAMP's retail stores and CAMP.com
1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth
Company
CAMP
CAMP is an online shopping portal that offers curated product collections.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$103.84MKey Investors
Imaginary Ventures
2025-12-02Convertible Note· $17M
2024-04-09Series Unknown· $8.23M
2023-06-12Series Unknown· $17.9M
Leadership Team
C
Charles Kwalwasser
Chief Administrative Officer
Recent News
Business Wire
2025-10-29
Company data provided by crunchbase