Connection ยท 4 months ago
Services Solution Specialist (Lenovo, HP or Dell)
Exton, PA
Full-time
Hybrid
Mid Level
$75K/yr - $96K/yrConnection is a company that guides the connection between people and technology, providing tailored IT solutions. They are seeking a Services Solution Specialist to conduct pre-sales consulting, design technical solutions, and collaborate with partners to meet client needs in IT solutions such as Data Center, Networking, Cloud, and Security.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Utilizing the tools and engineering partners available, conducts pre-sales consulting and assessments to understand client challenges and business objectives as it relates to IT solutions. Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution
Collaborates with partners to design technical solutions as needed
Advises on pricing programs and deal registration
Serves as subject matter expert to Account Managers on IT solutions such as Data Center, Networking, Cloud and Security
Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected
Collaborates with Account Managers and Sales Leadership on business development to identify solution opportunities and target accounts through proactive engagement
Leverages Company and external tools to identify strategic prospects for advanced technology solutions
Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts
Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target
Continues professional development by increasing knowledge of IT solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development
Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area
Achieves vendor certifications through online or onsite training
Supports sales enablement thru education of selling organization on strategies and tactics to grow practice area in the assigned business segment successfully
Assists in the creation and presentation of technical training
Coaches Account Managers on advanced solution technologies and partner offerings
Supports Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials
Qualification
Required
Proficient use of Microsoft Excel, Microsoft Teams, Cisco Teams and relevant internal business systems
Product knowledge of Lenovo, HP or Dell
IT aptitude with strong desire to continually learn and apply latest technologies
Working knowledge of advanced technologies such as server, storage, networking, cloud and security
Working knowledge of advanced technologies and related product solutions
Proven knowledge of Lenovo data center solutions with ability to consult on various levels of complexity to clients
Proven experience managing projects and delivering expectations, both internally and with clients
Proven experience in technology/software partner and channel management
Proven success at working collaboratively with sales and internal colleagues to solve technical problems
High aptitude to stay current and train on related technology areas such as Server, Storage, Networking, preferred
Customer oriented with ability to listen to and anticipate needs of the customer
Solves a variety of problems in situations where only limited standardization exists
Account planning skills with experience in up-sell and cross-sell strategies selling monthly based services and solutions
Articulate with ability to clearly communicate and demonstrate the value proposition to the customer
Adept at providing technical solutions based on customer needs per the practice area
Analytical with ability to assess the customer's business systems requirements
Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
Reasoning ability to define problems, collect data, establish facts, and draw valid conclusions
Action oriented with strong executional skills
Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers
Excellent time management skills
Self-motivated and results-driven
Strong negotiation skills
Preferred
High aptitude to stay current and train on related technology areas such as Server, Storage, Networking
Benefits
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982
1001-5000 employees
H1B Sponsorship
Connection has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (19)
2023 (7)
2022 (6)
2021 (7)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
Company data provided by crunchbase