Tiffany & Co. · 4 days ago
Operations Coordinator - Legacy West
Plano, TX
Full-time
Onsite
Entry, Mid Level
2+ years expTiffany & Co. is a renowned luxury jewelry company known for its exquisite designs and commitment to customer experience. The Operations Coordinator plays a crucial role in managing back of house operations, supporting sales goals, and ensuring exceptional client service while acting as a key holder in the absence of a manager.
JewelryPrecious MetalsService Industry
Responsibilities
Perform all back of house operations in a Tiffany store
Coordinate order fulfillment, manage inventory, and coordinate client service activities
Open and close the store as needed
Deepen the relationship with clients to drive lifetime loyalty and spend
Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly and annual store sales plan
Capture customer data during interactions to cultivate new and existing customers
Act as Guest Experience Manager and key holder in the absence of a manager
Drive business through key product pillars
Elevate in store experience by consistently delivering memorable moments
Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction
Execute best practices by optimizing hospitality and store amenities to create unique experiences
Resolve client and employee concerns utilizing judgment and thorough knowledge of policy, procedure and practice
Provide exceptional operational support to drive sales and service
Execute daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs and cleaning merchandise
Ensure compliance with all internal control procedures and maintain inventory accuracy
Partner and communicate effectively with Sales Professionals, Management and clients to respond and follow up to requests quickly and accurately
Support Company operations efficiency objectives by ensuring all activities maximize productivity and by providing feedback on process changes through appropriate channels
Assist management in coordinating work and coaching team members to improve performance when acting as manager on duty
Partner with the operations professional to ensure operational excellence in all tasks
Qualification
Required
2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration and shipping
Strong Analytical skills
Proficient in Microsoft Word and Excel
Ability to work retail store hours as necessary, including nights, weekends and holidays
Organized and detail oriented
Flexibility to perform different tasks based on day-to-day business needs
Must have authorization to work in the United States or in the country where the position is based
Preferred
A college/university degree
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.
10001+ employees
H1B Sponsorship
Tiffany & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (20)
2023 (19)
2022 (18)
2021 (25)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-11-25Acquired
1987-05-15IPO
Leadership Team
Christopher Kilaniotis
Senior Vice President Strategic Business Development
Hector Muelas
Global Chief Brand & Creative Officer
Recent News
2025-12-20
Company data provided by crunchbase