Information Technology Enabled Services (ITES) Mil-Classroom Support jobs in United States
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Integral Federal, Inc. ยท 3 months ago

Information Technology Enabled Services (ITES) Mil-Classroom Support

Integral Federal, Inc. is a company that partners with federal defense, intelligence, and civilian leaders to address significant challenges and deliver positive outcomes. They are seeking an ITES Tier 2 Mil Classroom Specialist to provide troubleshooting and assistance with classroom equipment, maintain the DLIFLC Academic Network, and resolve operating difficulties for users.

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Responsibilities

Provides trouble shooting and assistance with classrooms equipment
Images and repairs classroom equipment
Simulates or recreates user problems to resolve operating difficulties
Interacting with Undergraduate School (UGE), helpdesk staff, DEVOPS, and network team to restore service and or identify and correct core problems

Qualification

IAT Level II CertificationMacOSWindowsActive DirectoryIOSTroubleshootingHelpdesk InteractionNetwork Team Collaboration

Required

BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience
IAT Level II (CySA+, Security+, CND, or SSCP) Certification
CE/OS Certification
Knowledge of macOS, Windows, iOS, and Active Directory
Secret Clearance

Benefits

Paid parental leave
Immediate vesting in our 401(k)
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program

Company

Integral Federal, Inc.

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Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver transformative solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Wayne Wilkinson
President & Chief Executive Officer, Board Director
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Manuel E. Mendez
Chief Financial Officer
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Company data provided by crunchbase