JerseySTEM ยท 4 months ago
TECH400: Slack Team Lead
JerseySTEM is seeking a dynamic Slack Team Lead to enhance communication and collaboration through their Slack platform. The role involves overseeing Slack administration, implementing best practices, and providing support and training to team members.
EducationNon ProfitSTEM EducationTraining
Responsibilities
Lead and manage a team responsible for Slack administration and support
Develop and implement Slack best practices and guidelines for the organization
Configure and customize Slack channels, integrations, and workflows to optimize communication
Administer user access, permissions, and security settings within Slack
Monitor Slack usage and provide training and support to team members
Collaborate with cross-functional teams to integrate Slack with other communication tools and platforms
Stay current with Slack updates and new features to enhance organizational productivity
Troubleshoot and resolve any Slack-related issues or technical challenges
Foster a culture of effective communication and knowledge sharing within the organization
Document Slack configurations, policies, and procedures
Qualification
Required
Bachelor's degree in Information Technology, Communications, or a related field
Proven experience as a Slack Administrator or similar role
Strong expertise in configuring and customizing Slack channels, bots, and integrations
Excellent problem-solving and analytical skills
Effective communication and leadership abilities
Ability to work collaboratively in a fast-paced environment
Experience in training and supporting end-users on Slack usage
Preferred
Slack certification is a plus