Rhodes Risk Advisors · 4 months ago
Claims Advisor
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expRhodes Risk Advisors is a property and casualty brokerage based in Atlanta, Georgia, focused on delivering client-centric services. The Claims Advisor will support the claims function by ensuring efficient processing, documentation, and client service, while coordinating closely with internal teams and clients for high-quality claims advocacy.
Financial ServicesInsuranceProperty InsuranceRisk Management
Responsibilities
Provide day-to-day support in the handling of commercial property & casualty claims, including intake, documentation, settlement negotiation, and claim status tracking
Assist in the review of claim notices, coverage documents, and correspondence to ensure accuracy and completeness
Serve as a point of contact for routine client inquiries related to claims, escalating complex or urgent matters to the EVP of Claims
Coordinate with carriers, adjusters, and third-party administrators to obtain claim updates and ensure timely processing
Maintain accurate and organized claim files in the agency management system, ensuring all correspondence, reports, and notes are properly documented
Prepare loss runs, claim status reports, and related documentation for client meetings and renewals
Monitor claim activity and follow up on outstanding items to help drive timely resolution
Assist with claims analytics and reporting to identify trends and provide insight for account teams and clients
Participate in workflow improvement initiatives and contribute to team projects that enhance efficiency and client service
Qualification
Required
3–5+ years of commercial property & casualty claims experience, preferably within a brokerage, carrier, or claims advocacy environment
Strong technical knowledge of commercial lines coverages, including property, casualty, and liability
Must have excellent computer skills and the ability to learn agency automation system
Knowledge of Microsoft Office products including Word, Excel, and Outlook
Excellent communication, negotiation, and advocacy skills
Ability to handle multiple priorities in a fast-paced environment
Organizational skills required
Commitment to exceptional client service and collaborative teamwork
High attention to detail essential
A high school diploma required
Preferred
college degree preferred
Company
Rhodes Risk Advisors
Rhodes Risk Advisors is an Atlanta, GA-based insurance and risk management services firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Hayward McEver
Partner
Kenny Goepp
Partner
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