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First Financial Bank Texas · 3 hours ago

Item Processing Specialist II- PT

Abilene, TX

Part-time

Onsite

Entry Level

1+ years exp

First Financial Bank Texas is a growing organization that values innovation and collaboration. The Item Processing Specialist II is responsible for overseeing electronically processed items, providing customer service, and performing various daily activities related to item processing and debit card production.

BankingCreditFinancial Services

Responsibilities

Incumbent has responsibility for overseeing all electronically processed items such as cash letters, teller work captured by branch personnel, remote deposit merchant deposits, ATM deposits, mobile capture deposits, and incoming correspondent bank files

Incumbent has face-to-face, telephone, and written contact with bank personnel concerning deposit correction creation when an error has been determined

Incumbent is responsible for providing expedient customer service whether serving internal customers, external customers, or vendors

Incumbent performs various daily activities of Item Processing and debit card production as assigned

Primary contacts are FTS customers, Item Processing supervisor, software vendors, hardware vendors, and branch personnel

In the absence of the supervisor, manager, or assistant manager, it is important that decisions are made within set departmental guidelines

Receive and process all incoming electronic Check21 files, electronic deposits from ATM, merchants, and mobile app deposits, and creating outgoing electronic Check21 files

Answer questions and resolve issues from branch employees about teller capture and its processes while working through technical issues with teller capture software

Process newly issued or reissued Visa debit cards

Process and respond to all incoming methods of communication

Adapt to frequent change in the work environment and manage competing demands

Must be able to handle frequent deadlines and interact in a positive manner with people

Duties and responsibilities require judgment, initiative, and attention to detail as well as working with minimal supervision

Performs all other duties as assigned

Qualification

Item ProcessingTeller experienceMicrosoft Office10-key experienceBanking fundamentalsCustomer serviceJudgmentAttention to detailInitiative

Required

High school graduate or equivalent certification with 12 months' work experience is required

Must have the ability to deal with internal and external customers politely and efficiently and have the ability to lift 40 lbs

A working knowledge of Microsoft Office Word, Excel and Outlook is required

Knowledge of banking fundamentals, its procedures, and bank regulations as they pertain to deposits with proficiency in grammar and punctuation is also required

Must be able to handle frequent deadlines and interact in a positive manner with people

Duties and responsibilities require judgment, initiative, and attention to detail as well as working with minimal supervision

Preferred

Item Processing, teller, and 10-key experience are preferred

Company

First Financial Bank Texas

First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.

Founded in 1890

Abilene, Texas, USA

1001-5000 employees