Southern Methodist University · 4 months ago
Patron Resource Coordinator (HR Title: Library Specialist 4)
Dallas, TX
Full-time
Onsite
Mid Level
$23.83/hr - $25.64/hr
3+ years expSouthern Methodist University is a nationally ranked private research university located in Dallas, Texas. They are seeking a dedicated Patron Resource Coordinator to provide high-quality library services during evening hours, assist with circulation services, and supervise library operations to ensure a welcoming environment for users.
E-LearningEducationUniversities
Responsibilities
Staff the main desk, assisting with checkouts, returns, fines, account issues, and general inquiries
Supervise overnight student workers, ensuring completion of nightly checklists and closing procedures
Troubleshoot access issues related to physical and digital collections; locate missing materials and correct shelving as needed
Monitor patron activity and enforce library policies as needed
Oversee Fondren Library course reserves, including processing faculty requests and maintaining materials
Conduct regular nightly building checks, coordinate with facilities and security as necessary
Assist with circulation projects and Ask Us inquiries as assigned
Qualification
Required
A High School Diploma Is Required
A minimum of 3 years of experience is required
Three years of work experience in an in-person public service role and library experience is preferred
Strong interpersonal and communication skills
Ability to work independently and exercise sound judgment
Basic technology troubleshooting
Excellent organizational skills and attention to detail
Preferred
Bachelor's Degree Preferred
Familiarity with an integrated library system (ILS)
Benefits
SMU offers staff a broad, competitive array of health and related benefits.
In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Company
Southern Methodist University
SMU is a distinguished center for teaching and research located near the heart of Dallas.
1001-5000 employees
H1B Sponsorship
Southern Methodist University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (39)
2023 (35)
2022 (26)
2021 (17)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$101.8MKey Investors
Phillips FoundationTexas Workforce CommisionMoody Foundation
2023-06-14Grant· $1.7M
2022-07-07Grant· $0.1M
2019-11-12Grant· $100M
Leadership Team
Lisa Nelson
Adjunct Professor
Michael Hites
Chief Information Officer
Recent News
2025-12-28
Dallas Innovates
2025-12-12
Dallas Morning News
2025-11-07
Company data provided by crunchbase