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MarineMax · 3 months ago

Receptionist/Greeter

Dania, FL

Full-time

Onsite

New Grad, Entry Level

MarineMax is a company that specializes in the boating industry, and they are seeking a Receptionist/Greeter to enhance customer experiences at their dealership. The role involves greeting customers, managing incoming calls, and providing clerical support across departments.

Financial Services

Responsibilities

Answer all incoming calls and forward them to the appropriate party

Meet and greet customers. Have new customers complete a customer information card

Project a professional and service-oriented image to all customers

Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support

Provide support to the all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting

Input information into customer databases

Attend and assist with the preparation of boat shows and other off-site promotional events

Process all outgoing mail and sort and distribute incoming mail

Actively participate in boat shows and other off-site promotions such as Getaways!

Assist with the scheduling of guests for Getaways! trips

Qualification

Customer serviceDatabase managementClerical supportProfessional communicationEvent assistance

Required

Responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department

Answer all incoming calls and forward them to the appropriate party

Meet and greet customers. Have new customers complete a customer information card

Project a professional and service-oriented image to all customers

Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support

Provide support to all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting

Input information into customer databases

Attend and assist with the preparation of boat shows and other off-site promotional events

Process all outgoing mail and sort and distribute incoming mail

Actively participate in boat shows and other off-site promotions such as Getaways!

Assist with the scheduling of guests for Getaways! trips

Internal/external customer enthusiasm

Professional telephone and face-to-face contact with all customers and team members

Maintaining a positive image of MarineMax

Accurate and timely completion of all paperwork

Successful boat shows, Getaways! trips, and other off-site promotional events

Accurate database management

Timely and accurate completion of all administrative tasks

MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States